Hello.
I have an infected computer and need some guidance please.
Windows Protection ran and detected a number of threats. But to remove the threats I was
requested to register. But, of course, I couldn't register because I couldn't go online (using my
dongle). So I had no choice for the moment but to shutdown the computer.
Is there (free) software I can install onto a USB pen that would help me? When I switch on the computer
is there a key I need to hold to, maybe, get into Safe Mode, or something similar?
Thanks in advance, Andy.
Clean from scratch
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- SilverLounger
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Clean from scratch
"I'm here to save your life. But if I'm going to do that, I'll need total uninanonynymity." Me Myself & Irene.
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- Administrator
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Re: Clean from scratch
Register what? "Windows Protection" sounds like one of those fake security programs...
Best wishes,
Hans
Hans
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- SilverLounger
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- Joined: 05 Feb 2010, 22:21
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Re: Clean from scratch
Hello. I was slightly suspicious of this. But if it's a fake it's very convincing - taking ages to perform
it's scan.
But I still need to clean my computer Andy.
it's scan.
But I still need to clean my computer Andy.
"I'm here to save your life. But if I'm going to do that, I'll need total uninanonynymity." Me Myself & Irene.
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- StarLounger
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Re: Clean from scratch
You could try to boot in safe mode with network, which will allow you to download Malware bytes anti-malware, which should be enough to get you rid of that.
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- Administrator
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- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Clean from scratch
In addition, you could try ClamWin Portable. It can be downloaded to another computer, then copied to a USB drive.
Best wishes,
Hans
Hans
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- SilverLounger
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Re: Clean from scratch
Hello, and thanks both.
Someone recommended SUPERAntiSpyware as well. I think I'll run them all, one after another!
Someone recommended SUPERAntiSpyware as well. I think I'll run them all, one after another!
"I'm here to save your life. But if I'm going to do that, I'll need total uninanonynymity." Me Myself & Irene.
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- StarLounger
- Posts: 57
- Joined: 02 Sep 2011, 10:44
Re: Clean from scratch
In spite of the name, which always made me suspicious, SuperAntiSPyware is very good, too. There is no harm in using them all .
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- SilverLounger
- Posts: 2403
- Joined: 05 Feb 2010, 22:21
- Location: London ENGLAND
Re: Clean from scratch
SUPERAntiSpyware found a load of cookies/ trackers but then Malware Bytes Anti-Malware (MBAM) found a few more significant threats. I'll update the MBAM database (it was 20 days out of date) and then run a full scan.
The ClamWin tool was more of a pain. It insisted I update the database but I couldn't because I couldn't connect to the internet. I tried installing it onto my pen first, but this didn't help. Maybe I missed something(?) but it doesn't look like it's a portable as it suggests. Anyway, I'm running it now and we'll see what it comes up with.
Maybe someone has another suggestion for a portable solution? MBAM always seems to work best but not being portable could be a handicap at some point.
Thanks for the help, Andy.
The ClamWin tool was more of a pain. It insisted I update the database but I couldn't because I couldn't connect to the internet. I tried installing it onto my pen first, but this didn't help. Maybe I missed something(?) but it doesn't look like it's a portable as it suggests. Anyway, I'm running it now and we'll see what it comes up with.
Maybe someone has another suggestion for a portable solution? MBAM always seems to work best but not being portable could be a handicap at some point.
Thanks for the help, Andy.
"I'm here to save your life. But if I'm going to do that, I'll need total uninanonynymity." Me Myself & Irene.