OWA File/folder pane missing

[steveh]

Good Morning

I am using Vista home, IE8, OWA via Exchange Server 2003

I must have switched of something without realising because this morning I can see only 2 panes, the first is the inbox and the second is the reading pane but the left most pane which contains the folders (Inbox, deleted, sent and other bespoke folders + calendar etc.) has disappeared and I cannot see any way to reactivate it. I have Googled but with no joy at all, does anybody have an idea how to reactivate it?

[John Gray]

We're now on OWA from Exchange 2007, but can you see about half-a-dozen full stops/periods, or a yellow mail envelope icon, near the top left? Clicking on one of these causes things to change for me, and maybe the same would happen with OWA 2003?

[steveh]

We're now on OWA from Exchange 2007, but can you see about half-a-dozen full stops/periods, or a yellow mail envelope icon, near the top left? Clicking on one of these causes things to change for me, and maybe the same would happen with OWA 2003?

Hi John

Thanks, I will have to check when I get home, the strange thing is that I have just tried from the office using XP/IE8 and all 3 panes open without any problem?

[Timelord]

Is this what you have? If so, then I have circled what you need to click.

[steveh]

Is this what you have? If so, then I have circled what you need to click.

Thank you for the screenshot but I fear the sonic screwdriver may not be effective in my browser

At home I use Vista and can see this

Vista.gif

However in XP at the office I see this

XP.gif

But I don't have the arrow you have highlighted and the 'folder' pane has disappeared?

[steveh]

Thanks for the assistance but I have solved it now.

My Google brain must have been better this morning and I found this article on another forum ExchangeIS and although the cause of my problem did not seem the same I tried the 2nd reply which was to delete the bookmark and then re-create it and it is fine now.