Login Problems
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- GoldLounger
- Posts: 2599
- Joined: 24 Jan 2010, 15:26
- Location: Olympia, WA
Re: Login Problems
I too, had this problem, and had to delete all cookies and NOT just those from Eileen's Lounge.
This is using Edge on Windows 10 Home
It was Windows user related, as I logged out and in to a different user name, all was well.
I checked this before deleting the cookies.
This is using Edge on Windows 10 Home
It was Windows user related, as I logged out and in to a different user name, all was well.
I checked this before deleting the cookies.
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
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- Administrator
- Posts: 12618
- Joined: 16 Jan 2010, 15:49
- Location: London, Europe
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- 5StarLounger
- Posts: 720
- Joined: 21 Aug 2011, 21:01
- Location: The beautiful hills of Western North Carolina
Re: Login Problems
I fumbled a little bit deleting Chrome and Firefox cookies and history, but after a couple of tries, I'm logged in.
As with Geoff, I couldn't find a place on Chrome for Android to only delete Lounge site data (or, as Geoff described, even find them), but I did find that I could delete only Lounge History. I don't use Chrome much, so there was little to lose. I wiped 4 weeks of cookies and cache and then was able to log in. No issues with Firefox Focus (it wipes site data all the time).
Kim
As with Geoff, I couldn't find a place on Chrome for Android to only delete Lounge site data (or, as Geoff described, even find them), but I did find that I could delete only Lounge History. I don't use Chrome much, so there was little to lose. I wiped 4 weeks of cookies and cache and then was able to log in. No issues with Firefox Focus (it wipes site data all the time).
Kim
"Hmm. What does this button do?" Said everyone before being ejected from a car, blown up, or deleting all the data from the mainframe.
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- Administrator
- Posts: 78558
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Login Problems
Welcome back, Kim! I hope you enjoy the improved interface on mobile phones.
Best wishes,
Hans
Hans
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- 5StarLounger
- Posts: 720
- Joined: 21 Aug 2011, 21:01
- Location: The beautiful hills of Western North Carolina
Re: Login Problems
Oh, soooooo much better Hans! I still prefer my Lounging on a desktop, but it's great on Android/Chrome!
Kim
"Hmm. What does this button do?" Said everyone before being ejected from a car, blown up, or deleting all the data from the mainframe.
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- 4StarLounger
- Posts: 507
- Joined: 30 Oct 2010, 02:12
- Location: England UK
Re: Login Problems
Would flushing the DNS be of any use, it has not been mentioned here ?
If it wasn't for bad luck I'd have NO luck at all.
Windows 11 Home 23H2 Laptop
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- Administrator
- Posts: 12618
- Joined: 16 Jan 2010, 15:49
- Location: London, Europe
Re: Login Problems
The DNS for the lounge changed two or three weeks ago, when we moved the server. It shouldn't need flushing again.
StuartR
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- Administrator
- Posts: 78558
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Login Problems
Flushing the DNS cache might help users who haven't logged in since the move to a new server.
Best wishes,
Hans
Hans
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- Administrator
- Posts: 12618
- Joined: 16 Jan 2010, 15:49
- Location: London, Europe
Re: Login Problems
It is very unlikely that any DNS caches would still be valid. The default time to live for the lounge DNS records is 1 hour and the expiry is set to 7 days.
You do not have the required permissions to view the files attached to this post.
StuartR
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- BronzeLounger
- Posts: 1499
- Joined: 28 Feb 2015, 13:11
- Location: Hof, Bayern, Germany
Re: Login Problems
Hi,
Lisa Green asked me to pass this message on.....
..... If you can sign on I'd appreciate it if you could pass a message to Hans/admin for me please.
It looks as though I'm not registered there any more... and whatever I do I get the message...
The submitted form was invalid. Try submitting again.
Alan
Lisa Green asked me to pass this message on.....
..... If you can sign on I'd appreciate it if you could pass a message to Hans/admin for me please.
It looks as though I'm not registered there any more... and whatever I do I get the message...
The submitted form was invalid. Try submitting again.
Alan
I am having difficulty logging in with this account just now.
You can find me at DocAElstein also
You can find me at DocAElstein also
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- Administrator
- Posts: 78558
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Login Problems
Please advise Lisa to delete all Lounge cookies from her browser. If that doesn't help, clear the entire browser history.
If all that fails, she could try another browser.
If all that fails, she could try another browser.
Best wishes,
Hans
Hans
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- BronzeLounger
- Posts: 1499
- Joined: 28 Feb 2015, 13:11
- Location: Hof, Bayern, Germany
Re: Login Problems
OK
:)
:)
I am having difficulty logging in with this account just now.
You can find me at DocAElstein also
You can find me at DocAElstein also
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- Microsoft MVP
- Posts: 1320
- Joined: 24 May 2013, 15:33
- Location: Warminster, PA
Re: Login Problems
I've been getting the "invalid form" message in Chrome (my default browser) since a few days after the server switchover. Thanks, Leif, for giving me the link to Hans' post about the problem. Deleting cookies and history and all the other steps haven't helped at all, and the same for Edge. Today I finally reluctantly tried IE, and it works. Any hints for getting Chrome fixed up?
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- Administrator
- Posts: 78558
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Login Problems
Weird. Sometimes you have to perform all the steps twice.
Have you tried Firefox?
Have you tried Firefox?
Best wishes,
Hans
Hans
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- SilverLounger
- Posts: 2059
- Joined: 02 Mar 2010, 16:53
- Location: An Aussie in Norway
Re: Login Problems
Strange indeed.
I Always (well nearly always) use Chrome and it has not missed a beat since the server switch.
I Always (well nearly always) use Chrome and it has not missed a beat since the server switch.
CYa Ron
W11 pc, Android toys.
The only reason we have the 4th dimension of Time is so that everything does not happen at once.
W11 pc, Android toys.
The only reason we have the 4th dimension of Time is so that everything does not happen at once.
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- Microsoft MVP
- Posts: 1320
- Joined: 24 May 2013, 15:33
- Location: Warminster, PA
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- Administrator
- Posts: 78558
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Login Problems
I had some problems initially, but I can now log in without problems in all four of those...
Best wishes,
Hans
Hans