hlewton wrote:... All comments and thoughts are appreciated. However, I do have all the Office applications installed I had just cut off the screenshot and didn't include them in what you were looking at. I will attach another screen shot that is a bit more complete and I think you'll see the apps are installed. What is not showing for some reason is Access, which I use all the time, plus a few other Office programs that I don't use...
Further to reading of your various issues as seen in your postings in various forums in The Lounge, coupled with the Registry entries for Office, I have come to the thought that your current installation of Office 365 is corrupt.
If I was faced with your issues, I would first backup all my personal Office files ... Outlook, Excel, Powerpoint, Access, Word etc.
I would then access my
Microsoft Account and remove any license(s) associated with the troublesome PC. Then I would uninstall Office 365 and remove all traces of its existence. I would run CCleaner including the feature to clean out the Registry. There will no doubt be many entries associated with problems in the Registry. In lieu of allowing the removal of all invalid Registry entries, you could deselect them all and them select the Office entries only for removal. And, remember to allow the backup of the Registry before removing undesired entries.
Once complete, I would reboot my Windows 10 environment.
Now, you do have that 2GB Office 365 file that the MS Techs downloaded to your PC that could be used to reinstall a 32bit version of Office 365. However, I would not trust the file. I would download a fresh version of Office 365 from the Microsoft site and install a fresh version. The default install should be the 32bit version which should be appropriate. Once installed, you could copy all your previously backed up Office file back to their appropriate folders.
As stated, if your issues were mine, those are the steps I would take.