When I try opening my archive folder “Archive folders 3 (2009),†which is located in the All Mail Folders window to the left of the Inbox area of my Outlook window, I get the error message “Unable to expand the folder. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists.â€
I don’t get this error message when I open my archive folder “Archive folder 4 (2010).â€
When I try to open ArchiveFolders3.pst, which is the Office Data File on which Archive folders 3 is based, through the Open Outlook Data File dialogue, I get the error “The file …\ArchiveFolders3.pst is in use and could not be accessed. Close any application that is using this file, and then try again.
Why the errors?
Can't open archive
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- Administrator
- Posts: 78574
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Can't open archive
Have you tried rebooting your PC?
If that doesn't help, try repairing the pst file. See How to use the Inbox Repair Tools to recover e-mail messages in Outlook 2002, Outlook 2003, and Outlook 2007 for detailed instructions.
If that doesn't help, try repairing the pst file. See How to use the Inbox Repair Tools to recover e-mail messages in Outlook 2002, Outlook 2003, and Outlook 2007 for detailed instructions.
Best wishes,
Hans
Hans
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- SilverLounger
- Posts: 2391
- Joined: 28 Mar 2010, 01:49