Word 2013 can't save in DOCX format
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- 4StarLounger
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Word 2013 can't save in DOCX format
This is really strange.
All of a sudden, Word keeps failing to save document in the DOCX format. I keep getting the error that the file is read-only, being forced to save it under another name. The trouble doesn't end there. When I later go back to that folder, nothing was actually saved!
The workaround I found was that saving in the old DOC format doesn't cause this problem.
Any idea?
All of a sudden, Word keeps failing to save document in the DOCX format. I keep getting the error that the file is read-only, being forced to save it under another name. The trouble doesn't end there. When I later go back to that folder, nothing was actually saved!
The workaround I found was that saving in the old DOC format doesn't cause this problem.
Any idea?
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- cheese lizard
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Re: Word 2013 can't save in DOCX format
Can you save a docx file if you create a new document ? (I haven't heard of this problem before)
Cheers, Claude.
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- GoldLounger
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Re: Word 2013 can't save in DOCX format
Is Word in the "Protected view" ?
See http://myitforum.com/myitforumwp/2013/0 ... rettyPhoto" onclick="window.open(this.href);return false;
See http://myitforum.com/myitforumwp/2013/0 ... rettyPhoto" onclick="window.open(this.href);return false;
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
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- 4StarLounger
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Re: Word 2013 can't save in DOCX format
Now I can't seem to reproduce the symptom. I'll come back when it occurs again.Claude wrote:Can you save a docx file if you create a new document ? (I haven't heard of this problem before)
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- 4StarLounger
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Re: Word 2013 can't save in DOCX format
I'm having this problem again.
I'm also witnessing the following, which may be the effect, not the cause, of my problem:
In the folder in which that I'm trying to save the draft, I see a ".tmp" being created momentarily and being erased whenever Word succeeds in saving the document. When Word fails to save the document and brings up the "Save As" dialogue box, I don't see any ".tmp" file being created.
Does this have anything to do with my problem? Is something that's keeping Word from creating a .tmp file possibly the cause of this issue?
I'm also witnessing the following, which may be the effect, not the cause, of my problem:
In the folder in which that I'm trying to save the draft, I see a ".tmp" being created momentarily and being erased whenever Word succeeds in saving the document. When Word fails to save the document and brings up the "Save As" dialogue box, I don't see any ".tmp" file being created.
Does this have anything to do with my problem? Is something that's keeping Word from creating a .tmp file possibly the cause of this issue?
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- Administrator
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Re: Word 2013 can't save in DOCX format
Does the problem occur in a folder on your local hard disk, or on a network disk, or both?
Best wishes,
Hans
Hans
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- 4StarLounger
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Re: Word 2013 can't save in DOCX format
It's actually a cloud folder -- Onedrive folder. But I have switched on the "Save to Computer by default" option.HansV wrote:Does the problem occur in a folder on your local hard disk, or on a network disk, or both?
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- 4StarLounger
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Re: Word 2013 can't save in DOCX format
No. I had that option turned on all along.HansV wrote:Did that solve the problem?
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- Administrator
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Re: Word 2013 can't save in DOCX format
Still - I wouldn't try to edit documents directly in a cloud folder, even though it should technically be possible.
Best wishes,
Hans
Hans
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- 4StarLounger
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Re: Word 2013 can't save in DOCX format
Why not?HansV wrote:Still - I wouldn't try to edit documents directly in a cloud folder, even though it should technically be possible.
I had no problem with that practice - saving in a cloud folder - with Word 2003.
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- Administrator
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Re: Word 2013 can't save in DOCX format
Because you're experiencing problems when doing so...
Best wishes,
Hans
Hans
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- 4StarLounger
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Re: Word 2013 can't save in DOCX format
One more key observation:
As I stated earlier, this issue doesn't arise when I save in the DOC (Word 2003) format.
From what I can tell from the status bar that shows the progress of the file-saving, Word patiently "waits" until it can save when I use the DOC format. I.e., there is a delay before the progress bar in the status bar begins to fill up.
But when I save in the DOCS format, Word does not wait! When Word can't fill the progress bar -- for whatever reason -- it brings up the "Save as" dialog box.
Can anyone explain this?
As I stated earlier, this issue doesn't arise when I save in the DOC (Word 2003) format.
From what I can tell from the status bar that shows the progress of the file-saving, Word patiently "waits" until it can save when I use the DOC format. I.e., there is a delay before the progress bar in the status bar begins to fill up.
But when I save in the DOCS format, Word does not wait! When Word can't fill the progress bar -- for whatever reason -- it brings up the "Save as" dialog box.
Can anyone explain this?
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- Administrator
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- 4StarLounger
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Re: Word 2013 can't save in DOCX format
I found the culprit.
It's the anti-virus software that I started using recently. For some reason, it examines DOCX files more thoroughly than it dos DOC files, causing delays and failures in saving DOCX files more frequently. With the anti-virus software turned off, this issue doesn't arise.
It's the anti-virus software that I started using recently. For some reason, it examines DOCX files more thoroughly than it dos DOC files, causing delays and failures in saving DOCX files more frequently. With the anti-virus software turned off, this issue doesn't arise.
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- Administrator
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Re: Word 2013 can't save in DOCX format
I'd look for a different anti-virus program - it's not a good idea to work with anti-virus software disabled. There are several good free anti-virus applications, and many paid ones, of course.
Best wishes,
Hans
Hans
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- gamma jay
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Re: Word 2013 can't save in DOCX format
Thanks for the feedback. In addition to Hans's comment, check to see if the anti virus app doesn't have any exceptions for file types.
Regards,
Rudi
If your absence does not affect them, your presence didn't matter.
Rudi
If your absence does not affect them, your presence didn't matter.