I have an IO Data IGB USB3 portable hard drive. It works properly if I plug it into the USB3 ports on the back of my computer but when I plug it into the front it tends to die if I try to move/copy a large file. I'm guessing it's some kind of power issue but don't think I should have one. Case and Motherboard have USB3 and my power unit is 850 watts:
Asus P8Z77-V Pro Motherboard
BIOS: American Megatrends Inc. 1504, 01/08/2012
Power: Corsair AX850
Case: Carbide Series® 500R White Mid-Tower Case: CC-9011013-WW
We have another PC with lower specs and that doesn't have a problem with the front USB3 port. Any thoughts on how to get it working? Thanks.
USB3 Drive Problem connecting to Front Ports
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- 3StarLounger
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- StarLounger
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Re: USB3 Drive Problem connecting to Front Ports
That is an easy fix, Always use the "back" ports. No more problems. :)
Also verify that the front ports use a different Host controller, it may be that it is defective or needs updating. Also verify that you have the latest driver(s) and BIOS from your MB manufacturer.
Also verify that the front ports use a different Host controller, it may be that it is defective or needs updating. Also verify that you have the latest driver(s) and BIOS from your MB manufacturer.
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- 3StarLounger
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Re: USB3 Drive Problem connecting to Front Ports
Yes, except it's really difficult to get at those back ports - need to pick up and physically move the PC from under a desk. Should really be an alternative.. especially when a lower spec PC has no trouble with front ports.
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- GoldLounger
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Re: USB3 Drive Problem connecting to Front Ports
My new laptop has two USB 3 ports and 2 USB 2 ports.
Are you sure that ALL of your ports arts are USB3?
The USB 3 ports have a "Blue" bar while the USB 2 have a "Black" bar. The blue bar appears to also have contacts where the black does not.
Are you sure that ALL of your ports arts are USB3?
The USB 3 ports have a "Blue" bar while the USB 2 have a "Black" bar. The blue bar appears to also have contacts where the black does not.
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Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
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- BronzeLounger
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Re: USB3 Drive Problem connecting to Front Ports
Strange... your two blue USB 3 ports appear to be different from each other.
Regards,
Paul
The pessimist complains about the wind. The optimist expects it to change. The realist adjusts his sails.
Paul
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Re: USB3 Drive Problem connecting to Front Ports
I strongly recommend getting a USB extension lead then. Not only will it bring a 'back port' to the front, all wear and tear will be on the lead which can be easily replaced. I always use them back or front, simply because I find them easier to grab than a fixed port.Cah wrote:Yes, except it's really difficult to get at those back ports - need to pick up and physically move the PC from under a desk. Should really be an alternative.. especially when a lower spec PC has no trouble with front ports.
Leif
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- 3StarLounger
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Re: USB3 Drive Problem connecting to Front Ports
Thanks, I know about the USB colour coding - I suppose it is possible that my USB3 is hooked up to the motherboard incorrectly. I tried using an extension from the back but the hard drive wouldn't work with it. I suspect because it is drawing power from the main PC and if the connection is longer it can't draw enough.
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- GoldLounger
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Re: USB3 Drive Problem connecting to Front Ports
Is it a USB 3 extension?
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
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- 3StarLounger
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Re: USB3 Drive Problem connecting to Front Ports
I've tried both a hub and an extension - no joy.
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- GoldLounger
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Re: USB3 Drive Problem connecting to Front Ports
You did NOT answer my question.Cah wrote:I've tried both a hub and an extension - no joy.
Are the hub and extension USB 3 devices?
If NOT, then when you use a USB 2 hub or extension, that port is NOW a USB 2 port and will not get the full function of the USB 3 connection.
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Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
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- 3StarLounger
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Re: USB3 Drive Problem connecting to Front Ports
Dave - I thought you were focusing on the difference between a hub and an extension - of course they are USB3 devices. I keep USB3 and USB2 separate. I've now checked the hard drive with a 1.9 metre extension from the front port of our second less powerful computer and it worked, though a little less responsive than without the extension. We have a USB3 drive bay and will try putting that into the faster machine. If it fails then I think we must conclude that there is something wrong with the motherboard. Thanks.
Happy Christmas Day everyone!
Happy Christmas Day everyone!
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- GoldLounger
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Re: USB3 Drive Problem connecting to Front Ports
I guess I should NOT have used the word "device" .
Yes, I am focusing on the hub and cable, they also need to be USB 3.
We had the same problem when USB 2 come out. There were a LOT of the USB 1 cables and hubs that would NOT work with any USB 2 machines and devices.
Yes, I am focusing on the hub and cable, they also need to be USB 3.
We had the same problem when USB 2 come out. There were a LOT of the USB 1 cables and hubs that would NOT work with any USB 2 machines and devices.
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living