I have a client that is running Outlook 2003 and is NOT on Exchange. When forwarding a email, the original disappears. It is NOT in the Inbox or the Deleted folder.
Is there a setting that removes the original when forwarding?
Original disappears after Forward
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- GoldLounger
- Posts: 2599
- Joined: 24 Jan 2010, 15:26
- Location: Olympia, WA
Original disappears after Forward
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
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- Administrator
- Posts: 78595
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Original disappears after Forward
Select Tools | Options...
Click E-mail Options...
Click Advanced E-mail Options...
Is the check box "Save forwarded messages" ticked?
Click E-mail Options...
Click Advanced E-mail Options...
Is the check box "Save forwarded messages" ticked?
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Best wishes,
Hans
Hans
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- 3StarLounger
- Posts: 397
- Joined: 24 Jan 2010, 19:43
- Location: Salt Lake City, Utah, USA
Re: Original disappears after Forward
Hans, I read Dave's issue is that the original message disappears after it is forwarded.
Dave, also check to see that there's no filter applied to the Inbox, and although this is so obvious that you have probably already checked, make sure the user is in the Inbox and not in the Unread Mail 'Favorite' Folder
Dave, also check to see that there's no filter applied to the Inbox, and although this is so obvious that you have probably already checked, make sure the user is in the Inbox and not in the Unread Mail 'Favorite' Folder
Goshute
I float in liquid gardens
I float in liquid gardens
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- GoldLounger
- Posts: 2599
- Joined: 24 Jan 2010, 15:26
- Location: Olympia, WA
Re: Original disappears after Forward
It turns out that the party was in the "Unread" folder and as soon as a reply or Forward was done, the email was removed from that folder, but was in fact in the "Inbox". They were just looking at the list from a different angle.
Thanks for the input,
Thanks for the input,
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
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- 3StarLounger
- Posts: 397
- Joined: 24 Jan 2010, 19:43
- Location: Salt Lake City, Utah, USA
Re: Original disappears after Forward
Some of those LCD screens are hard to read from the side.DaveA wrote:They were just looking at the list from a different angle.
Goshute
I float in liquid gardens
I float in liquid gardens