Outlook with Gmail Account

jstevens
GoldLounger
Posts: 2631
Joined: 26 Jan 2010, 16:31
Location: Southern California

Outlook with Gmail Account

Post by jstevens »

I'm having a challenge with Outlook seeing all my Gmail messages.

Within Outlook I see a number of Gmail "Label" mailboxes I set up sometime ago via a web-browser. What I don't see is the Gmail "All Mail" or "Sent" folders. The Outlook Inbox doesn't reflect all the inbound messages received via Gmail.

I'm not sure what happened but there definitely is a disconnect somewhere. I tried creating a new Outlook profile and setting up the Gmail account once again but I see the same results. I did create a new Gmail app password for the new Outlook profile thinking that may be the issue.

Any suggestions are appreciated.
Regards,
John

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HansV
Administrator
Posts: 78788
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Outlook with Gmail Account

Post by HansV »

From Configure Gmail Accounts in Outlook:
GMail's All Mail folder displays all messages in the mailbox and does not sync to Outlook because it creates duplicates of all messages, wasting hard drive space. If you really, really want to display it in Outlook, follow these steps: [...]
Best wishes,
Hans

jstevens
GoldLounger
Posts: 2631
Joined: 26 Jan 2010, 16:31
Location: Southern California

Re: Outlook with Gmail Account

Post by jstevens »

Hans,

Thanks for the link.

I was surprised that the Outlook email count of the "Inbox and Sent" folders didn't add up to the Gmail "All Mail" message count. One would think the count should be the same.
Regards,
John