Are Win 11 Updates Causing Problems?

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BobH
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Are Win 11 Updates Causing Problems?

Post by BobH »

I went to an appointment earlier today leaving this system active with apps running. When I came back an hour or so later, I had to restart Firefox and login to several websites I was logged into when I left with "keep me signed in" options chosen. At first I thought we might have had power glitch, but none of my digital clocks needed resetting. I checked and found that a Windows Update had been applied while I was gone. I also discovered that my audio (USB speaker) was not working.

Windows Update History shows the following to have been included in the update: KB5048667, KB5002661, KB5002660, KB5002652, KB5002641, KB2920716 (shown to have been installed twice), KB4475587.

Is it possible that the update killed my audio? I've tried to run troubleshooting but it hangs without completing. I can find nothing that I recognize as causing the audio to be turned off. In fact when I play a YouTube video the audio appears to be turned on but there is no sound from the speaker. While leaving the video playing and checking Settings > System > Sound, I see options as shown in the screen shot except that the Volume bar is pulsing indicating to me that there is sound present to the system but none from my speaker. I have not touched the speaker cable or controls in weeks. I can find no apparent problem.

Can anyone suggest diagnostics and troubleshooting I should try?

:cheers: :chocciebar: :thankyou:

Sorry for the strikethrough. I click Delete This Post and received a response saying that I couldn't delete a post - one I wrote - in this forum.

I found the solution, and as is ever the case, it was a cable. It's always the cable! :innocent:
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Dell Intel Core i5 Laptop, 3570K,1.60 GHz, 8 GB RAM, Windows 11 64-bit, LibreOffice,and other bits and bobs