Trying To Update Corel PDF Fusion

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hlewton
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Trying To Update Corel PDF Fusion

Post by hlewton »

I have been trying for a couple days now to update Corel PDF Fusion if an update is available. I keep getting the error message you can see in the attachment. I have no idea what "check your proxy settings" means so I keep trying again later with no luck. I have no problems with connecting to the Internet so I don't understand what all this means. What can I do to get past this error message? Thanks
Corel.jpg
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Regards,
hlewton

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HansV
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Re: Trying To Update Corel PDF Fusion

Post by HansV »

Best wishes,
Hans

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hlewton
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Re: Trying To Update Corel PDF Fusion

Post by hlewton »

HansV wrote:
09 Aug 2024, 19:17
This appears to be an old and known problem...
PDF Fusion: Check for Updates gives error, unable to connect to internet, check proxy.
Thanks Hans. I will check out your link as soon as I post this. What amazes me is before I posted here< I called Corel support and they said they had to create a case number and get back to me. What a support team if this problem is old and well known. Thanks again.
Regards,
hlewton

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hlewton
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Re: Trying To Update Corel PDF Fusion

Post by hlewton »

Well I may be confused but the way I see it, the only thing I can compare after opening the Corel PDF WEB site is the version number. I don't see any build number. Also it seems I have a newer version, 1.14 than the one offered at that site, 1.11. I think I made a hugh mistake purchasing Corel PDF Fusion. Please see attachment.
Corel2.jpg
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Regards,
hlewton

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hlewton
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Re: Trying To Update Corel PDF Fusion

Post by hlewton »

As expected, I am getting nowhere fast with Corel PDF Fusion. It really seems that I may already have the latest version installed and it is from 2017. I keep asking and I am not getting a direct answer so, I tried one final time today and will have to wait till tomorrow to probably still not have them say they have no version more current than my 7 year old copy.

I have not had a lot experience with editing or creating PDF files so I am wondering if anyone here uses Word to edit or create PDF files. If so, does it open all PDF files allowing you to edit them if they are not protected?
Regards,
hlewton