Two things that got it working properly for me (after initially not finding anything). See screenshot below.
In red, make sure you only have "Name" ticked, otherwise if it finds two files with the same name but different size/date/content it will not match them.
In green, you may have to add a specific folder, and it might be good to create a couple of duplicate files in that folder, then test only in that folder to be sure it works.
I suspect it's the stuff in red that is the issue.
2024-07-02 10_18_24-CCleaner - FOR HOME USE ONLY.png
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