Unusual Display

User avatar
Percy Vere
StarLounger
Posts: 55
Joined: 09 Apr 2021, 18:43

Unusual Display

Post by Percy Vere »

Hello, my Win10 Laptop gives this image when I connect my Mobile Phone. (With nothing connected, all it shows is C: + D: Drives.)
-
Capture.JPG
My Laptop does not have a Disc Drive. Any reason for this?
You do not have the required permissions to view the files attached to this post.
Regards
Percy
Windows 10 Home 21H2

User avatar
Percy Vere
StarLounger
Posts: 55
Joined: 09 Apr 2021, 18:43

Re: Unusual Display

Post by Percy Vere »

Continued.
When making my post above, I got this image when entering thread name. Any reason for it???
-
Untitled.jpg
You do not have the required permissions to view the files attached to this post.
Regards
Percy
Windows 10 Home 21H2

User avatar
Percy Vere
StarLounger
Posts: 55
Joined: 09 Apr 2021, 18:43

Re: Unusual Display

Post by Percy Vere »

I attempted to 'Delete Cookies' and got this:-
-
2.JPG
You do not have the required permissions to view the files attached to this post.
Regards
Percy
Windows 10 Home 21H2

User avatar
HansV
Administrator
Posts: 72591
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Unusual Display

Post by HansV »

That drop down list must a feature of your browser - apparently it suggests the subjects of your earlier threads. It is not a feature of Eileen's Lounge.
Regards,
Hans

User avatar
HansV
Administrator
Posts: 72591
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Unusual Display

Post by HansV »

That Ajax error occurs from time to time; we don't have an explanation for it.
Regards,
Hans

User avatar
Percy Vere
StarLounger
Posts: 55
Joined: 09 Apr 2021, 18:43

Re: Unusual Display

Post by Percy Vere »

Hi HansV, original posts were done using Chrome, it does not occur in FF Portable.
Any idea as to the first entry in this thread???
Regards
Percy
Windows 10 Home 21H2

User avatar
Leif
Administrator
Posts: 7191
Joined: 16 Jan 2010, 08:21
Location: UK/France

Re: Unusual Display

Post by Leif »

Percy Vere wrote:
12 Jul 2021, 10:33
Any idea as to the first entry in this thread???
Typically you get this error when either there is a bad physical connection - i.e. the cable and/or connectors - or you do not have the correct drivers installed.
Leif.

User avatar
Percy Vere
StarLounger
Posts: 55
Joined: 09 Apr 2021, 18:43

Re: Unusual Display

Post by Percy Vere »

Hi Leif,I tried my neighbours phone+cable as its the same make+model as mine, it does the same. Tried mine in my Win7 PC same result.
Regards
Percy
Windows 10 Home 21H2

User avatar
Leif
Administrator
Posts: 7191
Joined: 16 Jan 2010, 08:21
Location: UK/France

Re: Unusual Display

Post by Leif »

Percy Vere wrote:
12 Jul 2021, 11:09
Hi Leif,I tried my neighbours phone+cable as its the same make+model as mine, it does the same. Tried mine in my Win7 PC same result.
Does your neighbour's phone connection work in their PC?
What happens if you try your phone in your neighbour's PC?

And have you checked you have the correct driver(s)?
Leif.

User avatar
Percy Vere
StarLounger
Posts: 55
Joined: 09 Apr 2021, 18:43

Re: Unusual Display

Post by Percy Vere »

My neighbour is not technically minded and does not have a computer. Both phones do not have internet capabilities.
I have mailed Doro, last time I did so they took 4 weeks to reply.
Regards
Percy
Windows 10 Home 21H2

User avatar
Leif
Administrator
Posts: 7191
Joined: 16 Jan 2010, 08:21
Location: UK/France

Re: Unusual Display

Post by Leif »

Percy Vere wrote:
12 Jul 2021, 11:22
Both phones do not have internet capabilities.
I think internet connectivity is irrelevant to the issue you are facing.
Leif.

User avatar
Percy Vere
StarLounger
Posts: 55
Joined: 09 Apr 2021, 18:43

Re: Unusual Display

Post by Percy Vere »

This is the reply from Doro.
-
The "Please insert a disc into usb drive" is a typical Windows error and it is likely not related to your Doro phone. In order to solve this issue, we suggest to try different USB ports, to disconnect other USB drives or to follow some typical procedures that can be found on different websites (e.g. Fix the ‘Please insert a disk into USB drive’ error). https://www.diskinternals.com/partition ... isk-error/
Regards
Percy
Windows 10 Home 21H2