Interrupt Firmware Update?
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sobershea
- 2StarLounger
- Posts: 184
- Joined: 08 Feb 2010, 23:37
- Location: Howell, Michigan USA
Interrupt Firmware Update?
I just bought a WD external hard drive and immediately upon installing it suggested downloading a new firmware update. I did and followed the instructions about unplugging other external drives and started the update. This has been going on now since 7PM EST. That's over an hour and a half! Can I abort it? Will it damage the HD? And if I shouldn't abort it, what should I do if it never stops?
Sherry
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BobH
- UraniumLounger
- Posts: 9265
- Joined: 13 Feb 2010, 01:27
- Location: Deep in the Heart of Texas
Re: Interrupt Firmware Update?
Can you share the WD drive model with us, Sherry?
I have a couple of WD Passports that I use and, IIRC, I did a firmware update with one of them but it was so long ago I don't remember (of course, I'm at that age that I can't remember why I walked across the room, too ).
I have a couple of WD Passports that I use and, IIRC, I did a firmware update with one of them but it was so long ago I don't remember (of course, I'm at that age that I can't remember why I walked across the room, too
).Bob's yer Uncle
Dell Intel Core i5 Laptop, 3570K,1.60 GHz, 8 GB RAM, Windows 11 64-bit, LibreOffice,and other bits and bobs
| (1/2)(1+√5) |
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sobershea
- 2StarLounger
- Posts: 184
- Joined: 08 Feb 2010, 23:37
- Location: Howell, Michigan USA
Re: Interrupt Firmware Update?
It's a Western Digital My Book Essential - but I solved the problem. After several hours I just closed the install window and rebooted. Then the computer didn't recognize the WD. Then I turned off Microsoft Security Essentials (they said to disable any anti-virus but I forgot about MSE) and ran the firmware update again. It ran fine and all is well. I just hate it when installs hang like that.BobH wrote:Can you share the WD drive model with us, Sherry?
Thanks.
Sherry