Malware problem

[Dave Davison]

Hi friends, I just received an email from a friend who asks for my assistance but I feel it more appropriate to simply copy his request here and let the experts respond so here goes :-

"I downloaded a "game from Free Ride Games" which put malware on My PC ( quarantined by AVG then emptied. But it installed a toolbar that takes over my browser. Could you ask on the lounge if there's any way of excising it, it's driving me crackers I suspect it a self re-installing one. Do you mind trying to find me a solution to it It's the "Free Ride Games Community Toolbar! It 'greys out my top of the page choice tabs, bookmark etc. and obscures Mozilla with a Large Window. Can you help at all? Walt.

I will forward any reply direct to him so he can apply the solution. Regards Dave.

[John Gray]

You could try removing it using Control Panel -> Add or Remove Programs.

Otherwise: in Firefox...
1. Click on 'Tools' in the navigation menu and select 'Add-ons'.
2. Select 'Free Ride Games Toolbar' and click the 'Uninstall' button.

If neither of these work, you will need to post back!

[Dave Davison]

thanks ...will pass on your comments, see how he gets on & post back in due course.. Regards Dave.

[tedshemyers]

An uninstaller such as Revo Uninstallermight find the leftover stuff that Windows uninstaller leaves behind. Do the whole uninstall using Revo. I would also consider using CCleaner to help clean up leftovers.

[wasbit]

I don't think this is a malware. There are instructions on their site how to uninstall the toolbar which is also available to download from Brothersoft.

- http://support.freeridegames.com/questi ... stionid=76" onclick="window.open(this.href);return false;

However the game that was downloaded might be a different matter.