Shared contacts don't show in To field in new mail message

MelanieB
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Shared contacts don't show in To field in new mail message

Post by MelanieB »

One of my coworkers shared her contact list with me. I can see the contacts. But, when I create a new mail messag and press the To button to get to the list, it doesn't show up.

And, this same user wants to create a separate contact list and share that, but we tried this and I couldn't get to the new one - even if she set up the permissions right.

I really don't like the way Outlook shares. It seems complicated - or maybe I'm just not smart enough to figure it out.

Help please?!

JoeP
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Joined: 25 Jan 2010, 02:12

Re: Shared contacts don't show in To field in new mail message

Post by JoeP »

In "Contacts", have you right clicked her contact list, selected Outlook Address Book, and selected the check box "Show this folder as an email address book"?

Joe
Joe

MelanieB
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Joined: 19 Apr 2010, 16:18
Location: middle of the state of Washington

Re: Shared contacts don't show in To field in new mail message

Post by MelanieB »

Yes.

MelanieB
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Joined: 19 Apr 2010, 16:18
Location: middle of the state of Washington

Re: Shared contacts don't show in To field in new mail message

Post by MelanieB »

In poking around on the internet, I found someone else who had this problem. The answer he got was, "Yeah, its one thing to share the contacts, you can view easy enough, however they dont appear as a list when using the 'To' function when creating a new mail. As long as its only one contact, you can view them, right click and create message though."

Is this really true? There is no way to use the To... field in a new mail message to insert addresses from a shared contact list?

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HansV
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Re: Shared contacts don't show in To field in new mail message

Post by HansV »

The instructions in Public Folder and other mailbox Contacts folders might be a solution.
Best wishes,
Hans

MelanieB
3StarLounger
Posts: 310
Joined: 19 Apr 2010, 16:18
Location: middle of the state of Washington

Re: Shared contacts don't show in To field in new mail messa

Post by MelanieB »

Did they fix this in Outlook 2010?

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HansV
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Re: Shared contacts don't show in To field in new mail messa

Post by HansV »

Sorry, I don't have Office 2010 yet.
Best wishes,
Hans