Images in emails not displaying in Outlook 2010

Sgte
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Joined: 10 Feb 2010, 12:53

Images in emails not displaying in Outlook 2010

Post by Sgte »

I have read the fixes mention here: 1 the Trust Center is not checked to not display images - neither is any other setting in Options; 2 In internet explorer the Options setting is also not checked.
So, I am currently stumped, help will be appreciated - thank you.

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HansV
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Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Images in emails not displaying in Outlook 2010

Post by HansV »

Just to make sure:
- Open a message that you received.
- Select File > Options.
- Select Mail in the navigation pane.
- Click 'Editor Options...'
- Select Advanced in the navigation pane.
- Scroll down to the 'Display e-mail content' section.
- Make sure that 'Show picture placeholders' is NOT ticked.
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Best wishes,
Hans

Sgte
2StarLounger
Posts: 164
Joined: 10 Feb 2010, 12:53

Re: Images in emails not displaying in Outlook 2010

Post by Sgte »

Hi Hans, thank you. The show picture place holder was not ticked - please see the screenshot. Any further ideas please?

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HansV
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Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
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Re: Images in emails not displaying in Outlook 2010

Post by HansV »

Sorry, no.
Best wishes,
Hans

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Rudi
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Joined: 17 Mar 2010, 17:33
Location: Cape Town

Re: Images in emails not displaying in Outlook 2010

Post by Rudi »

Other options after scanning the web...

(Note: I have no idea if these will work? But if you are desperate....)

#1
Go to Outlook Options:
File > Options : Mail > Message Format
Uncheck the "Reduce message size by removing format information not necessary to display the message"

#2
In the Command Prompt window, try running:
sfc/scannow
Then also use DISM to repair corruption that SFC could not

#3
Review this web page (if you have not yet attempted it)
https://www.slipstick.com/problems/pict ... -messages/
Regards,
Rudi

If your absence does not affect them, your presence didn't matter.

Sgte
2StarLounger
Posts: 164
Joined: 10 Feb 2010, 12:53

Re: Images in emails not displaying in Outlook 2010

Post by Sgte »

Thank you to all who have assisted. I ended up completing a clean installation of W10 and Office 2010 - issue resolved.