Voting Button

[jstevens]

I am having a challenge seeing the "Show" group in the Outlook ribbon when the email comes back to me. I looked in the "options" setting to view those commands not in the ribbon but the "Show" is not listed. I understand it is suppose to be visible when you open the email reply to your voting request.

Any ideas?

[HansV]

There should be an information button below the recipient in the reply that you receive:

S2356.png

(I sent a reply to myself as test, hence the same name as sender and recipient)
Click the info button, then select "View voting responses".

S2357.png

This will open a copy of the message with a list of the responses. This message has a Show group in the Message tab that lets you switch between the message and the tracking results.

S2358.png

[jstevens]

Hans,

I used the voting button to approve or reject. When the reply comes back to me all I see in the subject line is "Approve: Subject line of email".

Could it be the individual responding is not using HTML?

[Rudi]

Hi John,

Some detail I picked up from reading posts on this:
- Voting buttons can be affected if not using HTML or RTF.
- They are an Exchange feature and would only work within an Exchange server environment.
- They can also be affected by spam filters and other settings.

[HansV]

John,

Since the subject now mentions approve, I assume that the recipient clicked Approve. I don't know why you don't see the info button.

I tested voting buttons on my non-Exchange ISP e-mail account; they worked correctly.

[jstevens]

Hans,

I tested both HTML and Plain Text messages and both work with the voting button option set to "approve/reject". I'll have to investigate on the recipient side. Rudi may be on to things.