Original disappears after Forward

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DaveA
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Original disappears after Forward

Post by DaveA »

I have a client that is running Outlook 2003 and is NOT on Exchange. When forwarding a email, the original disappears. It is NOT in the Inbox or the Deleted folder.

Is there a setting that removes the original when forwarding?
I am so far behind, I think I am First :evilgrin:
Genealogy....confusing the dead and annoying the living

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HansV
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Re: Original disappears after Forward

Post by HansV »

Select Tools | Options...
Click E-mail Options...
Click Advanced E-mail Options...
Is the check box "Save forwarded messages" ticked?
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Regards,
Hans

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Goshute
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Re: Original disappears after Forward

Post by Goshute »

Hans, I read Dave's issue is that the original message disappears after it is forwarded.

Dave, also check to see that there's no filter applied to the Inbox, and although this is so obvious that you have probably already checked, make sure the user is in the Inbox and not in the Unread Mail 'Favorite' Folder
Goshute
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DaveA
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Re: Original disappears after Forward

Post by DaveA »

It turns out that the party was in the "Unread" folder and as soon as a reply or Forward was done, the email was removed from that folder, but was in fact in the "Inbox". They were just looking at the list from a different angle.

Thanks for the input,
I am so far behind, I think I am First :evilgrin:
Genealogy....confusing the dead and annoying the living

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Goshute
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Re: Original disappears after Forward

Post by Goshute »

DaveA wrote:They were just looking at the list from a different angle.
Some of those LCD screens are hard to read from the side. :evilgrin:
Goshute
I float in liquid gardens