install outlook error

[Pat]

I have installed Office 2007 on my new laptop (the old one died). I next installed the Outlook Connector which completed ok.
I then went into Outlook 2007 and tried to setup the email there. However I don't have an ISP and only want to use an email address via the outlook connector.
It asks for an email address which I don't have.
How can I overcome this initial setup of an email address I don't want?

[StuartR]

Can you please try to explain this to me.
What is "the Outlook Connector"?
Why do you want to use an email application when you don't have an email address?

[Pat]

On my old laptop I had an email address of thornp@iprimus.com.au, and I left that ISP and used Outlook Connector to use an email address of AccessSolutions@live.com.au.
Then I disabled my original email thornp@.... and continued to use the new one quite happily.

Last week my laptop died and I bought a new one.
After the install of Office 2007 I installed Outlook Connector.

On going into Outlook for the first time I cannot setup an email account of thornp@... as I no longer use the ISP.

What can I do to over come this problem? Do I need to get an email address to satisfy Outlook 2007, if so, where can I get one?

[Pat]

Solved, I had to manually choose the Outlook Connector to install it.
However I still need to disable the Personal Folders? How do I do this, I have forgotten?

[HansV]

Sorry, what do you mean by "disable the Personal Folders"? Do you want to close them?

[Pat]

I don't wish to use the personal folders anymore.
The AccessSolutions@live.com.au folder is the one I wish to use.

[HansV]

Quit Outlook.
Select Start > Control Panel > Mail.
If you have a 64-bit version of Windows, it's probably named Mail (32-bit).
In the Mail control panel, click Data Files...

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You may see several .pst files.
Select the live.com one, and click Set as Default.
Select the one you don't want, and click Remove.

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Finally, click Close (2x)

[Pat]

This getting worse ans very frustrating, I did what you said (with the exception of deleting the unwanted one, eg Personal Folder and Outlook) and I now cannot send or receive emails.
Should I go back and uninstall Office 2010 and reinstall it?
If I do, what is the procedure to install my email of AccessSolutions@live.com.au?

[HansV]

I don't think you need to reinstall Office 2010.
I'd start by checking all the settings for your live.com.au e-mail account.
If that doesn't help, try creating a new e-mail profile in the Mail control panel.

By the way, I may have asked this before (I didn't bother to search), but why don't you handle your mail through the web interface?

[Pat]

The Send/Receive is continuously on.

Where do I check my settings for the live.com.au account?

What is the web interface and where do I find it?

I have always used Outlook so I would prefer to keep using it if I can.

[HansV]

You can check your account settings by selecting Tools | Account Settings in Outlook itself, or by clicking Accounts in the Mail control panel.

The web interface can be reached through http://www.hotmail.com" onclick="window.open(this.href);return false; or http://mail.live.com" onclick="window.open(this.href);return false;

[Pat]

Thanks for that, are there any special Account Settinhgs I should be looking for to change?

[HansV]

Check whether the settings are correct. Don't forget to click More Settings...
I'm afraid I cannot tell you what the settings should be. I do use Outlook but not with Outlook Connector.

[Pat]

Unbelievable, I ran a scanpst on an old pst that I had saved and it all works, don't ask me how.

Thanks for you time and patience Hans

[HansV]

I'm glad to hear that it works now!