Not sending attachments 2003

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DaveA
GoldLounger
Posts: 2557
Joined: 24 Jan 2010, 15:26
Location: Olympia, WA

Not sending attachments 2003

Post by DaveA »

Client has a Windows 7, 64 bit machine with Office 2003.
Yesterday, it started not sending any attachments. It will just sit there with the message that it is sending and receiving emails. The email never gets sent. But with no attachment they go out like there are suppose to. It has worked just fine now since last November.

Not only then, the client is a tax preparer, and he can send attachment from his tax program which is using the Outlook account to send the email.
I am so far behind, I think I am First :evilgrin:
Genealogy....confusing the dead and annoying the living

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HansV
Administrator
Posts: 72234
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Not sending attachments 2003

Post by HansV »

Could the client's antivirus software be interfering?

The client could try this:
Press WinKey+R to open the Run dialog.
Type

regsvr32 inetcomm.dll

Press Enter or click OK.
Regards,
Hans

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DaveA
GoldLounger
Posts: 2557
Joined: 24 Jan 2010, 15:26
Location: Olympia, WA

Re: Not sending attachments 2003

Post by DaveA »

It seems to be OK today, but he has not tried and jpeg files yet.

He is running F-Protect as a I am and he has been using it for many years same as I have.

We will keep a :eyeout: on this
Thanks,
I am so far behind, I think I am First :evilgrin:
Genealogy....confusing the dead and annoying the living