What Is Happening With Microsoft 365?

[hlewton]

Recently I have been getting a couple strange messages when opening Microsoft 365 apps. The other day when opening an Excel file that I open every day, I got a message that I had to sign into my Hotmail account to continue. All I did was click the OK button and Excel opened and ran as it should. Today on another machine when trying to open my wife's Outlook email account I got a dialog box that said you have reached your limit of signing in. I clicked the Continue button and it worked as it should. Any idea why I am getting these strange messages pertaining to Microsoft 365? Thanks.

[HansV]

There have been lots of reports of weird sign-in problems with Microsoft 365 recently. I'd wait a few days to see if Microsoft solves it. Make sure that Microsoft 365 is up-to-date.

[hlewton]

There have been lots of reports of weird sign-in problems with Microsoft 365 recently. I'd wait a few days to see if Microsoft solves it. Make sure that Microsoft 365 is up-to-date.

OK, thanks.

[hlewton]

I thought I knew how to keep Microsoft up to date but I just went to the Microsoft store and under Libraries I didn't see anything related to Microsoft 365. Also, I believe it is no longer associated with the Windows update site. So how do I keep Microsoft 365 up to date?

[HansV]

Open any Microsoft 365 desktop app, for example Excel or Word.
Select File > Account.
You'll see info about Microsoft 365 on the right hand side.
Click the Update Options button, then select Update Now.
At the time of writing, the version of the Current Channel is Version 2306 (Build 16529.20182)

[DRUIDINN]

It sounds like Microsoft 365 is prompting you to sign in due to license verification. This can happen when there's been an update or if your devices haven't appropriately synced with your Microsoft account. Sometimes, just clicking "OK" or "Continue" resolves it, but if the issue persists, it might help to check that you're signed in on all your devices with the correct account. Also, reaching the sign-in limit could occur if you've exceeded the number of devices allowed on your subscription.
If you want a one-time purchase instead of dealing with these sign-in prompts, consider looking into Microsoft Office subscriptions, especially if you're looking for a long-term, hassle-free solution.