Programs and Features

[jstevens]

I have a laptop with Windows Vista Home Premium and when I try to see what programs are installed under Control Panel>Program and Features nothing happens i.e. the laptop just hangs.

Your suggestions are appreciated.

[HansV]

See if the steps outlined by Mark L. Ferguson in "Programs and Features" dialog hangs up help to find a solution.

[jstevens]

Hans,

When I try to enter "RegEdit" I encounter an error message:
C:\Windows\System32\clb.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

I ran "RegEdit" as Admin and encountered the error message.

Malewarebytes Anti-Maleware did not come up with any virus. I am running Windows Defender now to see if there are challenges.



When it rains it pours....

[HansV]

Try this:

Press Windows key+R to open the Run dialog. Enter the following:

sfc /scannow

and press Enter or click OK. This will search for corrupted Windows files and try to repair them.

[jstevens]

I reran Malewarebytes Anti-Maleware software again and this time it found a number of viruses.

[HansV]

Let us know the result of removing the malware - thanks!

[jstevens]

Hans,

Trying "RegEdit" again produces the same error message.

[HansV]

OK. Have you tried sfc /scannow in the Run dialog?

[jstevens]

Yes and the results were the same.

[HansV]

I fear that your Windows installation is seriously messed up. You might try performing a System Restore to before the time the problems started. This won't affect your documents but it will remove programs that you installed since the restore point was made.

Or How to automatically repair Windows Vista using Startup Repair.

[DaveA]

Hans,

Trying "RegEdit" again produces the same error message.

RegEdit did not come with the "Home" version if I remember?