Idle timout Win 7

[viking33]

Been fairly quiet, so I'll post this which has been bothering me for a while.

Windows 7 with DSL 6100 modem. I seems to go offline after a Undetermined amount of idle time. No Internet connection or Email. I have to reboot the modem for a few seconds and it comes back on line OK.
I have tried to go to Modem properties to see if the go off line after so many seconds is unchecked but I can't even get to that point. I get this message.

ModemJPG.JPG

Need more info?

[stuck]

Any of these Google hits help?
https://www.google.co.uk/search?q=windo ... +be+opened

Ken

[HansV]

Try the following:

- Start a command prompt window.
- Enter ipconfig/all and press Enter.
- Look for the Default Gateway IP address - it will probably start with 192.168.
- Enter the IP address in the address bar of your browser and press Enter.
- This should start the admin page of the modem.

Hopefully you can view and set options there...

[viking33]

Any of these Google hits help?
https://www.google.co.uk/search?q=windo ... +be+opened

Ken

Thanks, Ken.
Checking Services, Telephony was disabled. I enabled it and that got me into the Phone and Modem Control Panel but no luck finding anything pertinent about the problem.

[viking33]

Try the following:

- Start a command prompt window.
- Enter ipconfig/all and press Enter.
- Look for the Default Gateway IP address - it will probably start with 192.168.
- Enter the IP address in the address bar of your browser and press Enter.
- This should start the admin page of the modem.

Hopefully you can view and set options there...

OK, I tried checking things out in the modem\router but didn't see any options about idle time settings.
Googling around, there were many hits on the subject but most seemed to refer to older OSs, including reg hacks but not Win 7?

[viking33]

Just checking back into this thread. I still haven't been able to fix this annoying thing. Leave the system\modem idle for an unknown amount of time and the modem is offline? I tried the suggestions but no luck with them.