Laptop Locked

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Roderunner
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Laptop Locked

Post by Roderunner »

I have a Lenovo Win 10 Laptop, an Asus Win 11 Laptop. Both show in my account's Devices. When I tried to add my new Asus Win 11 Laptop I inadvertantly locked it.
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Locked.jpg
This is the text if too small to read.
An administrator has restricted sign in. to sign in, make sure your device is connected to the internet, and get your administrator to sign in first.
You do not have the required permissions to view the files attached to this post.
Windows 11 Home 22H2

Regards,
George.

JoeP
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Joined: 25 Jan 2010, 02:12

Re: Laptop Locked

Post by JoeP »

What happens when you click OK?
Is it connected to the internet?
Do you have a separate administrator account to sign in?
Joe

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Roderunner
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Re: Laptop Locked

Post by Roderunner »

Hi JoeP, when clicking OK it shows 'welcome' for a few seconds then returns to my image.
Internet connection is OK
I am the only user of the laptop.
I got it back from the repair shop and will work on it later.
Is there any MS restriction on using 3 pc's all Home version?
I only use one at a time and shut it down when finished.
Windows 11 Home 22H2

Regards,
George.

JoeP
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Joined: 25 Jan 2010, 02:12

Re: Laptop Locked

Post by JoeP »

I'd ask the repair shop what they did to the PC.

AFAIK, there are no restrictions on the number of PCs using any version of Windows. Maybe I don't understand the question.
Joe

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StuartR
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Re: Laptop Locked

Post by StuartR »

This sounds like the operating system on your laptop is some kind of corporate release, rather than a normal Windows Home edition.
StuartR


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Roderunner
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Re: Laptop Locked

Post by Roderunner »

The laptop was purchased from Curry's/PC World in March 2023.
Windows 11 Home 22H2

Regards,
George.

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StuartR
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Re: Laptop Locked

Post by StuartR »

In that case, I'm with Joe
JoeP wrote:
08 Aug 2023, 13:51
I'd ask the repair shop what they did to the PC.
StuartR


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Roderunner
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Re: Laptop Locked

Post by Roderunner »

The repair shop told me they had done something like using a local account. (my memory is fading) Everything was removed including my Data D: partition. That is not a problem as I have a backup.
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It all started as I was checking my security settings. I noticed only 2 of my 3 laptops were showing. When I tried to add it ****
Windows 11 Home 22H2

Regards,
George.