Shortcut Icon Problem

[BOOBALAN.V]

Dear Community,

My office application's all icons are showing like blank page in start menu and task bar. Its not showing outlook icon, word icon and excel everything is like blank page. But its working good. How to fix this problem. Kindly help me.

[BOOBALAN.V]

I solved this problem by deleting iconcache.db file in C:\users\username\appdata\local\iconcache.db. Then stop and start the explorer process in task manager or restart the computer.Thanks.

[Rudi]

I was in the process of posting this.
Glad you solved it...

[BOOBALAN.V]

Sir can we deliberately make broken icon sir. What is the reason behind broken problem sir.

[Rudi]

According to websites I browsed, the following scenarios can cause these icon issues:

These DB error messages can appear

• During program installation.
• While a IconCache.db-related software program (eg. Microsoft Windows) is running.
• During Windows startup or shutdown.
• During the installation of the Windows operating system.
• Corrupt Windows registry keys associated with IconCache.db / Microsoft Windows.
• Virus or malware infection that has corrupted the IconCache.db file or related Microsoft Windows program files.
• Another program maliciously or mistakenly deleted IconCache.db-related files.
• Another program is in conflict with Microsoft Windows and its shared referenced files.
• Corrupt download or incomplete installation of Microsoft Windows software.

[HansV]

And sometimes, things just go wrong without any discernible cause...