I am posting this here as some of the sparse info I found suggested it might be a operating system issue..
My wife is away for a couple of weeks and has one of our old trusty LG X120 Notebooks with her. ( It has the original XP operating system ). It has always proved reliable at home and abroad. ( Typically she fills in an Excel file with it over the day and then that is sent automatically at the end of the day to me).
Last week she powered it up in a hotel room, and all seemed fine: It logged itself in almost automatically in the Hotel’s WLAN and she sent me Emails as usual.
But if she attempts to do many other things, such as Word, Excel, or even trying to open old pictures , then the error comes up as shown below.
The most common error is, translated to English , like
Entry point not found
The procedure entry point "GetDataFormEX" was not found in the DLL "KERNEL32.dll".
( The other error she sometimes gets is, translated to English, is something like
The operating system is not currently configured to run this application )
She has since moved and is in another WLAN since a few days. The internet is working fine. In fact internet and Email is more reliable than her smart phone, but many other things fail with those error messages.
I spent some time last week in the internet but found nothing much I could understand . Some other people had the problem and had asked in a few places for help, but no one seemed to have an answer relevant to me, or which I could understand.
Can anyone here shed any light in the problem and/ or solution
( By the way, I don’t have any hard copies of the operating system -those sort of things have mostly not been supplied with new computers here since over 20 years )
I am just looking for any ideas or directions to look at or research in at this point. When she gets back in a few days I will make some attempt to do something with it…..
P.S. The Operating system is German. The problem first cropped up in a Hotel in Nuremberg. The Notebook is now in Mallorca , typically in the WLAN in a small rented flat. It makes no difference to the problem if she disconnects from the internet and restarts. The Notebook has been switched off, on, restarted , connected, disconnected from internet etc… many times over the last few days, and there is no effect on the problem, it has also been attempted to open things like Excel through the programs way or by the double clicking on a file way . That has no effect on the problem
Das Betriebs system ist momentan nicht zum Ausführen dieser Anwendung konfiguriert.JPG
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