Solved: Troubleshooting App Won't Open

CraigS26
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Solved: Troubleshooting App Won't Open

Post by CraigS26 »

Edit 9/30/20: Will post at end but the issue was a Mod that Allowed the Day of the Week (Mon, Tues, etc) to show in the System Tray Clock Time data.
When I removed that mod, RoboIntern started opening again.

RoboIntern is a multi-faceted - If This Happens, Do This app - Task via Trigger ... and it was fine.
I ran the Sep 1909 Cum Update and -- coincidence or cause?? -- (1st use after CU) I later made an 11th Task and in the process noticed the app closed itself, and when re-opened would last for a second and close - repeatedly. NO other W10 CU issues.
Delete and start over and the new - robointern.exe - will not open. Dnloaded and Extracted Zip BOTH on C: SSD Documents Folder and D: HDD RoboIntern Folder. Nothing...
Exempted Robointern in ESET Security Suite Real-time Protection and Mbam Prem.
Posted in RI Forum & The author did OK on a laptop with 1909 -- although he didn't confirm he ran Sept Cum Update. No different suggestions there.
What are some tricks to try to get it to Open again? Many Thanks as always.

ROBOINTERN FOLDER MEMBERS.jpg
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Last edited by CraigS26 on 30 Sep 2020, 16:07, edited 1 time in total.
Win 10-64 Pro v1909 | Diapers, Politicians, and the Media ... All Need Changing for the Same Reason!

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HansV
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Re: Troubleshooting App Won't Open

Post by HansV »

Does Reliability History provide any clues?

(I didn't have RoboIntern. I downloaded it and ran it without problems on Windows 10 version 2004)
Regards,
Hans

CraigS26
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Re: Troubleshooting App Won't Open

Post by CraigS26 »

Thanks, hans.
My first exposure to Reliability History and they all look like this, which doesn't appear to have a hand raised saying "It's Me causing the problem".

I'll Add this to RI Forum Thread although I don't expect a resolution from it. We'll see and I'll update anything worthy.

Source
RoboIntern
Summary
Stopped working

Date
‎9/‎18/‎2020/‎Fri 7:43 AM

Status
Report sent

Description
Faulting Application Path: C:\RoboIntern\RoboIntern\RoboIntern.exe

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: RoboIntern.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 5f3838e9
Problem Signature 04: mscorlib
Problem Signature 05: 4.8.4220.0
Problem Signature 06: 5f03a9e2
Problem Signature 07: 1627
Problem Signature 08: 0
Problem Signature 09: System.Windows.Markup.XamlParse
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 53db
Additional Information 4: 53db8c1b11568db489d75bee1e8a8aee

Extra information about the problem
Bucket ID: 5f1ca07674b39ee59a6af24febccaafa (1903600217589852922)
Win 10-64 Pro v1909 | Diapers, Politicians, and the Media ... All Need Changing for the Same Reason!

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HansV
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Re: Troubleshooting App Won't Open

Post by HansV »

Thanks - I hope the developer can make sense of this. Perhaps mscorlib and System.Windows.Markup.XamlParse will tell him something.
Regards,
Hans

JoeP
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Re: Troubleshooting App Won't Open

Post by JoeP »

mscorlib is part of the .NET runtime library. You could trying using Control Panel | Add/Remove Programs and repair the C++ runtime libraries.
Joe

CraigS26
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Re: Troubleshooting App Won't Open

Post by CraigS26 »

JoeP wrote:
26 Sep 2020, 01:42
mscorlib is part of the .NET runtime library. You could trying using Control Panel | Add/Remove Programs and repair the C++ runtime libraries.
Thanks, Joe, you know your stuff.
The App author commented from this data that it might be Net Frmwk related and he'd look when able.
I did the Con Panel Repair, did Re-start, and RI still didn't open.
I'll see IF the author posts anything helpful and advise.
Win 10-64 Pro v1909 | Diapers, Politicians, and the Media ... All Need Changing for the Same Reason!

JoeP
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Re: Troubleshooting App Won't Open

Post by JoeP »

Can you uninstall the .net cumulative update? Should be KB4576484.
Joe

CraigS26
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Re: Troubleshooting App Won't Open

Post by CraigS26 »

Thanks, Joe. Uninstalled KB4576484/ Re-start/ Still won't open.
Rt Clk -- RoboIntern.exe -- "Compatibility Troubleshoot" Run as Win 8 = No Change
Looking at the MS Catalog I see 2 identical KB4576484 (lines 1 & 3) and Package Details on Both show -- This update has been replaced by the following update ....2020-09 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4576947)

If Uninstall didn't Fix this I wonder IF I should leave things as is until Oct CU - OR - Try the KB4576947?
Posted update to author on Uninstall = 0.
Win 10-64 Pro v1909 | Diapers, Politicians, and the Media ... All Need Changing for the Same Reason!

JoeP
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Re: Troubleshooting App Won't Open

Post by JoeP »

Most people generally ignore the preview releases but in your case it is worth a try. You can always uninstall it too if other problems crop up.
Joe

CraigS26
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Re: Solved: Troubleshooting App Won't Open

Post by CraigS26 »

The issue was a Mod that Allowed the Day of the Week (Mon, Tues, etc) to show in the System Tray Clock Time data.
When I removed that mod, RoboIntern started opening again.
I had Seen the Day of Week long B4 the problem surfaced, but removing that mod fixed the issue - I can live with that easily.
Thanks for all the suggestions.
Win 10-64 Pro v1909 | Diapers, Politicians, and the Media ... All Need Changing for the Same Reason!

JoeP
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Re: Solved: Troubleshooting App Won't Open

Post by JoeP »

You ought to let the author know. Perhaps a fix can be implemented so whatever time format is selected will work.
Joe

CraigS26
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Re: Solved: Troubleshooting App Won't Open

Post by CraigS26 »

I was feeding the author trial-and-error feedback + results from things he provided & asked me to try .
He was really good about trying to help - without knowing IF it was just me or many potentially.
Win 10-64 Pro v1909 | Diapers, Politicians, and the Media ... All Need Changing for the Same Reason!

JoeP
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Re: Solved: Troubleshooting App Won't Open

Post by JoeP »

Good to know that he cares emough to try to help an individual.
Joe