We upgraded to Windows 7 32 bit and had issues with a LiDE 30 scanner. Bought a new LiDE 200 installed and then the interface software stopped working - "MP Navigator EX has stopped working". It works in other accounts just not the one used to install things with.
Searching Google it appeared that the user profile was corrupt, but I found a fix at a different site about a MSN shortcut messing things up. Gave it a try and it works. No need in go into the new user profile bit.
The following file was the problem:
C:\Users\<user name>\App Data\Roaming\Microsoft\Windows\Network Shortcuts\My Web Sites on MSN
Note: This file is not present in my new profile. Also, the icon has the shortcut marker on it, but explorer says it is a folder. There is no file extension.
I deleted the offending file from the bad profile and MP Navigator started working!
Hope this is of help to someone else.
MP Navigator EX has stopped working - Canon
-
- GoldLounger
- Posts: 2599
- Joined: 24 Jan 2010, 15:26
- Location: Olympia, WA
MP Navigator EX has stopped working - Canon
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
-
- Administrator
- Posts: 78487
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: MP Navigator EX has stopped working - Canon
What a strange solution! Thanks for posting it.
Best wishes,
Hans
Hans
-
- GoldLounger
- Posts: 2599
- Joined: 24 Jan 2010, 15:26
- Location: Olympia, WA
Re: MP Navigator EX has stopped working - Canon
Yes, very strange, but if one was to search on the listed path, there are a LOT of hits about the deletion of this file.
I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living
Genealogy....confusing the dead and annoying the living
-
- NewLounger
- Posts: 1
- Joined: 13 Jan 2011, 23:10
Re: MP Navigator EX has stopped working - Canon
Registered just so I could post my thanks...
Had the same problem with my scanner and the "shortcut" solution worked like a champ!
Thank you so much for taking the time to post this very odd fix...
Had the same problem with my scanner and the "shortcut" solution worked like a champ!
Thank you so much for taking the time to post this very odd fix...
-
- Administrator
- Posts: 78487
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: MP Navigator EX has stopped working - Canon
Welcome to Eileen's Lounge! I'm glad it worked for you.
Best wishes,
Hans
Hans
-
- NewLounger
- Posts: 1
- Joined: 15 Aug 2011, 22:09
Re: MP Navigator EX has stopped working - Canon
I Joined only to thank DaveA for the tip. Saved me in a tight - Why is my computer doing this to me - spot.
-
- Administrator
- Posts: 78487
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: MP Navigator EX has stopped working - Canon
Welcome to Eileen's Lounge! I'm happy to hear it has helped you too!
Best wishes,
Hans
Hans
-
- NewLounger
- Posts: 1
- Joined: 14 Sep 2011, 19:49
Re: MP Navigator EX has stopped working - Canon
Great!
Worked for me!
Thank you so much for sharing it!
Worked for me!
Thank you so much for sharing it!
-
- Administrator
- Posts: 78487
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands