MP Navigator EX has stopped working - Canon

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DaveA
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MP Navigator EX has stopped working - Canon

Post by DaveA »

We upgraded to Windows 7 32 bit and had issues with a LiDE 30 scanner. Bought a new LiDE 200 installed and then the interface software stopped working - "MP Navigator EX has stopped working". It works in other accounts just not the one used to install things with.

Searching Google it appeared that the user profile was corrupt, but I found a fix at a different site about a MSN shortcut messing things up. Gave it a try and it works. No need in go into the new user profile bit. :flee: :evilgrin:

The following file was the problem:
C:\Users\<user name>\App Data\Roaming\Microsoft\Windows\Network Shortcuts\My Web Sites on MSN

Note: This file is not present in my new profile. Also, the icon has the shortcut marker on it, but explorer says it is a folder. There is no file extension.

I deleted the offending file from the bad profile and MP Navigator started working! :grin:

Hope this is of help to someone else.
I am so far behind, I think I am First :evilgrin:
Genealogy....confusing the dead and annoying the living

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HansV
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Re: MP Navigator EX has stopped working - Canon

Post by HansV »

What a strange solution! Thanks for posting it.
Best wishes,
Hans

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DaveA
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Location: Olympia, WA

Re: MP Navigator EX has stopped working - Canon

Post by DaveA »

Yes, very strange, but if one was to search on the listed path, there are a LOT of hits about the deletion of this file.
I am so far behind, I think I am First :evilgrin:
Genealogy....confusing the dead and annoying the living

foothiller
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Re: MP Navigator EX has stopped working - Canon

Post by foothiller »

Registered just so I could post my thanks...

Had the same problem with my scanner and the "shortcut" solution worked like a champ! :clapping:

Thank you so much for taking the time to post this very odd fix...

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HansV
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Re: MP Navigator EX has stopped working - Canon

Post by HansV »

Welcome to Eileen's Lounge! I'm glad it worked for you.
Best wishes,
Hans

SOLUTIONS_ink
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Re: MP Navigator EX has stopped working - Canon

Post by SOLUTIONS_ink »

I Joined only to thank DaveA for the tip. Saved me in a tight - Why is my computer doing this to me - spot.

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HansV
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Re: MP Navigator EX has stopped working - Canon

Post by HansV »

Welcome to Eileen's Lounge! I'm happy to hear it has helped you too!
Best wishes,
Hans

jacqueszetune
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Re: MP Navigator EX has stopped working - Canon

Post by jacqueszetune »

Great!
Worked for me!
Thank you so much for sharing it!

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HansV
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Re: MP Navigator EX has stopped working - Canon

Post by HansV »

Welcome to Eileen's Lounge!
Best wishes,
Hans