Skype calls unclear
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- SilverLounger
- Posts: 2370
- Joined: 28 Mar 2010, 01:49
Skype calls unclear
Are there any Skype users on this forum? If so, has anyone noticed that Skype calls have been very unclear / slow for about the past two weeks? I thought that the problem was with my Internet, but it seems Google Hangout is clearer (or at least it was yesterday) so I wonder if the issue is with Skype.
Regards,
JMT
JMT
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- Administrator
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- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Skype calls unclear
Have you looked at Solving call quality problems (Windows desktop) and How can I improve my audio quality in Skype for Windows desktop?
Best wishes,
Hans
Hans
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- Panoramic Lounger
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Re: Skype calls unclear
Is the PC you are using the same one that's been giving you problems when viewing Amazon pages? If so this loss of quality is another pointer to a flakey Internet connection on that PC.
Ken
Ken
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- SilverLounger
- Posts: 2370
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Re: Skype calls unclear
Hans: Thank you for the links. I did look at those pages but unfortunately, they were not of much help.
Ken: This is the same computer that was experiencing the issues with Amazon pages. However, the Amazon problem has stopped on this computer and the issues I am experiencing on Skype continue on another computer that is on his network as well as on this computer, even when I am on another network. And when I am on this network, calling via Google Hangout works fine. I therefore believe the issue is with Skype rather than with my network. However, I wanted to post herein before reaching any conclusions to see if others have also had issues with Skype these past few weeks.
Ken: This is the same computer that was experiencing the issues with Amazon pages. However, the Amazon problem has stopped on this computer and the issues I am experiencing on Skype continue on another computer that is on his network as well as on this computer, even when I am on another network. And when I am on this network, calling via Google Hangout works fine. I therefore believe the issue is with Skype rather than with my network. However, I wanted to post herein before reaching any conclusions to see if others have also had issues with Skype these past few weeks.
Regards,
JMT
JMT
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- cheese lizard
- Posts: 6241
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- Location: Sydney Australia
Re: Skype calls unclear
The fact that Hangout works fine suggest that there is indeed a problem with Skype, have you tried uninstalling and reinstalling it ?jmt356 wrote:... And when I am on this network, calling via Google Hangout works fine. I therefore believe the issue is with Skype rather than with my network...
Cheers, Claude.
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- SilverLounger
- Posts: 2370
- Joined: 28 Mar 2010, 01:49
Re: Skype calls unclear
I am not sure if an uninstall / reinstall is necessary because I upgraded to a newer version, but still encounter issues.
Regards,
JMT
JMT
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- PlatinumLounger
- Posts: 5685
- Joined: 24 Jan 2010, 19:16
- Location: Cape Cod, Massachusetts,USA
Re: Skype calls unclear
An upgrade doesn't always overwrite all files of an earlier version, so perhaps an uninstall/reinstall would still be in order.jmt356 wrote:I am not sure if an uninstall / reinstall is necessary because I upgraded to a newer version, but still encounter issues.
BOB
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If I agreed with you we'd both be wrong.
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If I agreed with you we'd both be wrong.