Hi,
Can anybody recommend any helpdesk software for a charity.
It needs to handle tickets, priorities, progress and that sort of thing.
Free is possible.
Many thanks
Help Desk software (free)
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- 4StarLounger
- Posts: 495
- Joined: 13 Sep 2013, 07:56
Help Desk software (free)
Regards, Ben
"Science is the belief in the ignorance of the experts."
- Richard Feynman
"Science is the belief in the ignorance of the experts."
- Richard Feynman
-
- Administrator
- Posts: 78378
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: Help Desk software (free)
A Google search turns up several.
I have no experience with any of those though, so I can't offer recommendations.
A comparison site: Compare Help Desk Software Systems
I have no experience with any of those though, so I can't offer recommendations.
A comparison site: Compare Help Desk Software Systems
Best wishes,
Hans
Hans
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- 4StarLounger
- Posts: 495
- Joined: 13 Sep 2013, 07:56
Re: Help Desk software (free)
Thank you, Hans
I also found many links but I was hoping that some of the guys on this site might have some first hand experience and be able to make a recommendation as to Good or Avoid like the plague.
I was looking for a simple to understand and use software and not an all-singing etc.
Regards
I also found many links but I was hoping that some of the guys on this site might have some first hand experience and be able to make a recommendation as to Good or Avoid like the plague.
I was looking for a simple to understand and use software and not an all-singing etc.
Regards
Regards, Ben
"Science is the belief in the ignorance of the experts."
- Richard Feynman
"Science is the belief in the ignorance of the experts."
- Richard Feynman