Many years ago, when email became the new thing to use I looked for a domain name that had my own name and my wife's name available. In that investigation I found that our names were still unused on FastMail.fm and it's alias Sent.com so I signed up for "billwilson@sent.com" and a similar name for my wife. Several days ago my email quit working and during my efforts to eliminate that problem I suspect I made it worse instead of better!
At this point I would like to call up the controller of FastMail and its related domains and ask them to restore my access to billwilson@sent.com. I don't really need to see any messages that may have been accumulated there. Since I cannot make such a phone call I'm hoping that maybe this posting will make it happen!
Thanks in advance for any help that does happen.
BillW
billwilson@sent.com
My Email Has Disappeared
-
- 3StarLounger
- Posts: 226
- Joined: 24 Mar 2010, 15:22
- Location: Richmond Virginia
-
- Administrator
- Posts: 80046
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands
Re: My Email Has Disappeared
Do you have another email account, for example Gmail or Outlook.com? If so, you might send a message to support@fastmail.com
Best wishes,
Hans
Hans
-
- 3StarLounger
- Posts: 226
- Joined: 24 Mar 2010, 15:22
- Location: Richmond Virginia
Re: My Email Has Disappeared
Thanks Hans! I used to have a Gmail account but haven't for years but if it doesn't exist I can try to create a new one.
Thanks,
BillW
Thanks,
BillW
-
- Administrator
- Posts: 12939
- Joined: 16 Jan 2010, 15:49
- Location: London, Europe
Re: My Email Has Disappeared
Can you log in to your account at https://support.fastmail.com/support/
Even if you can't this page will allow you to submit a support ticket, but it needs an email address to reply to
Even if you can't this page will allow you to submit a support ticket, but it needs an email address to reply to
StuartR
-
- 3StarLounger
- Posts: 226
- Joined: 24 Mar 2010, 15:22
- Location: Richmond Virginia
Re: My Email Has Disappeared
My middle daughter found the key solution for me and now I have my email back and even have most of the messages that came in during the time when I couldn't get to them.
BillW
BillW
-
- Administrator
- Posts: 80046
- Joined: 16 Jan 2010, 00:14
- Status: Microsoft MVP
- Location: Wageningen, The Netherlands