Yahoo/ATT Webmail Failure Notice

User avatar
Sundog
5StarLounger
Posts: 704
Joined: 28 Jan 2010, 22:47
Location: Alien Country (Roswell NM)

Yahoo/ATT Webmail Failure Notice

Post by Sundog »

My email account is with DFN. When I try to send an email to a particular DFN account, I get a Failure Notice. The top portion of the message header is shown at the bottom of this entry.

My "IP reputation" at http://www.commtouch.com/Site/Resources ... tation.asp" onclick="window.open(this.href);return false; comes back as:
"IP Query Result:
IP Address:
67.61.240.161
Risk Level:
Unknown
Description:
The IP has only recently started sending mails, and therefore still has an Unknown reputation"
However, I've had this email address for a decade or more.

I also checked my IP at http://whatismyipaddress.com/blacklist-check" onclick="window.open(this.href);return false; and came up clean.

Tech Support at my ISP says:
"X-Symantec-TimeoutProtection: 0
I found this in the log file it appears your antivirus firewall may be causing it (ie Norton or Symantec product)
If this fix doesn’t work let me know.

this is the fix that norton has recomended for their firewall issue
open norton
settings
network at top
Click on Message Protection to the left
Then on right email antivirus scan
configure
remove check from scan outgoing email messages
click apply
ok
ok
click advanced
email protection on right should be disabled
hover mouse over email protection
In the popup you need to see if option Ignore is showing, if yes. click on Ignore."
However, I haven't had Symantec or Norton installed for a long time.

Any suggestions? At the moment, I'm waiting for another response from my ISP.

Email message header:
Sorry, we were unable to deliver your message to the following address.

<koolbeans@dfn.com>:
Remote host said: 550 http://www.commtouch.com/Site/Resources ... tation.asp" onclick="window.open(this.href);return false; [MAIL_FROM]

--- Below this line is a copy of the message.

Received: from [216.39.60.170] by nm3.access.bullet.mail.gq1.yahoo.com with NNFMP; 04 Jul 2013 03:34:13 -0000
Received: from [216.39.60.242] by tm6.access.bullet.mail.gq1.yahoo.com with NNFMP; 04 Jul 2013 03:34:13 -0000
Received: from [127.0.0.1] by omp1013.access.mail.gq1.yahoo.com with NNFMP; 04 Jul 2013 03:34:13 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: 375890.73304.bm@omp1013.access.mail.gq1.yahoo.com
Received: (qmail 40684 invoked by uid 60001); 4 Jul 2013 03:34:13 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s1024; t=1372908853; bh=O5SvHVbBm9nDpY8hDixyEm+EAR8h6ozGbcLPVPHyQXs=; h=X-YMail-OSG:Received:X-Rocket-MIMEInfo:X-Mailer:References:Message-ID:Date:From:Reply-To:Subject:To:In-Reply-To:MIME-Version:Content-Type; b=FJp4ddrGhBPOGYX6qSrvMxz3Jz6/9PWuipxeYNhJ4qAuu3P3wQ2ke/OITELAUvveimtv/KHLwTpfOIyib3euf7PA8ePjbX4/BE7jB5hykuRrDN2N4fjowV6cYC2fvtxpO5YHb0XOU70AgrEfCm3+sJoV1vjnTEiTaEn05QpHcmg=
X-YMail-OSG: U1dPR6wVM1lBE2Dokz2Lnbumf2AZk5f5mQKhqyotzCYDzYy
aLnFKANYimkILOj7..Iyb
Received: from [67.61.240.161] by web185005.mail.gq1.yahoo.com via HTTP; Wed, 03 Jul 2013 20:34:11 PDT
X-Rocket-MIMEInfo: 002.001,TmF0YWxpZSBhbmQgS2F0aHksIEknbSBnb2luZyB0aHJvdWdoIHRoZSBwcm9jZXNzIG9mIHJlZ2lzdGVyaW5nIHRoZSBSb3N3ZWxsIEphenogRmVzdGl2YWwgd2l0aCBUZWNoU291cC4gVGhlIHF1b3RlcyBiZWxvdyBhcmUgZnJvbSBUZWNoU291cCdzIE9yZ2FuaXphdGlvbiBQcm9maWxlIGZvcm0uCgoKKE5hdGFsaWU6IFdoYXQgZW1haWwgYWRkcmVzcyBzaG91bGQgSSB1c2UgZm9yIEthdGh5PyBJIGRpZG4ndCBjYXRjaCB0aGF0IGluIHRoZSBtZWV0aW5nLiBUaGlzIGVtYWlsIGlzIGFkZHJlc3NlZCB0byBoZXIBMAEBAQE-
X-Mailer: YahooMailWebService/0.8.148.557
References: <669DC5189DDA714FB9F648A45594041E02D9C15EDB28@TEDDY-EXCHANGE.NMMI.local> <B4BDE249206C44FBBBA6A4173AB27FEA@KathyPC>
Message-ID: <1372908851.40335.YahooMailNeo@web185005.mail.gq1.yahoo.com>
Date: Wed, 3 Jul 2013 20:34:11 -0700 (PDT)
From: "Dale \(sundog@att.net\)" <sundog@att.net>
Reply-To: "Dale \(sundog@att.net\)" <sundog@att.net>
Subject: RJF TechSoup Registration
To: Natalie Martinez <natalie.martinez@roswell.enmu.edu>,
Kathy Carrasco <koolbeans@dfn.com>
In-Reply-To: <B4BDE249206C44FBBBA6A4173AB27FEA@KathyPC>
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="324795674-462474496-1372908851=:40335"

--324795674-462474496-1372908851=:40335
Content-Type: text/plain; charset=us-ascii
Sundog

User avatar
HansV
Administrator
Posts: 78412
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Yahoo/ATT Webmail Failure Notice

Post by HansV »

The problem doesn't appear to have anything to do with your computer - the Norton/Symantec suggestion makes no sense to me. I think the problem has to be resolved on the side of the recipient, since it is refusing the message without good reason.
Best wishes,
Hans

User avatar
Sundog
5StarLounger
Posts: 704
Joined: 28 Jan 2010, 22:47
Location: Alien Country (Roswell NM)

Re: Yahoo/ATT Webmail Failure Notice

Post by Sundog »

Thanks, Hans. I will post the reply I get from my ISP, and any solutions if found.
Sundog