what does this message suggest

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Dave Davison
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what does this message suggest

Post by Dave Davison »

Hi..........though I have sent emails earlier today now when I try to send one I get the following error message, no cables have been touched so what's my next step please? :scratch: Dave.
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HansV
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Re: what does this message suggest

Post by HansV »

The message means - as it says - that Outlook Express failed to connect to your ISP.
It may be a temporary glitch, especially since you were able to send emails earlier today. Try again in half an hour or in an hour to see if the problem persists.
If the problem remains, there could be several possible explanations:
- A problem with your internet connection.
- Your ISP has blocked outgoing messages.
Regards,
Hans

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John Gray
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Re: what does this message suggest

Post by John Gray »

0x800CCC0E in my experience is a mail server error, for which the answer is usually to wait until it gets better.

If it doesn't get better check through the ntlworld settings in this list. [I don't like the value the error message shows for your SMTP port]

Otherwise change your SMTP and POP server addresses to those relevant for virginmedia.com (which I use, even though I have a blueyonder email address!)...
John Gray

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John Gray
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Re: what does this message suggest

Post by John Gray »

Looking at the Virgin Media community forums indicate that VM mails have been problematical for the last 4-6 hours. I myself am now getting a (different) error when trying to send, but WebMail seems still to be functioning. It may be associated with a changeover of the viginmedia.com email domain to come under the wing of the Google email servers.
John Gray

Snaccident - “the unintentional eating of an entire packet of biscuits".

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Dave Davison
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Re: what does this message suggest

Post by Dave Davison »

Thanks for the replies, just tried O.E. and it connected immediately so there must have been a fault with the Virgin Media, this is not a regular occurrence or I would not have asked the question so if the same message pops up again I'll just wait and try later. Thanks Dave

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Roderunner
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Re: what does this message suggest

Post by Roderunner »

Hi Dave,
your SMTP port should be 587, with SSL ticked for SMTP & POP. My server requires authentication should also be ticked.
Windows 10 Home Version 20H2
Regards,
George.

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HansV
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Re: what does this message suggest

Post by HansV »

The link provided by John Gray says differently...
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Hans

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Dave Davison
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Re: what does this message suggest

Post by Dave Davison »

Encouraging to see that there are differences of opinion even among experts but I sincerely appreciate the responses, always willing to learn. Thank you Dave.

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Rus
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Re: what does this message suggest

Post by Rus »

The very top of the dialog box where it says "Outlook Express" says to me that you need to find a new email client.
http://www.makeuseof.com/tag/5-of-the-b ... st-a-dime/" onclick="window.open(this.href);return false;

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Dave Davison
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Re: what does this message suggest

Post by Dave Davison »

...........then there is also the following client which I sometimes use. [http://www.gmx.com/] Cheers DD

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John Gray
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Re: what does this message suggest

Post by John Gray »

I would have said that Outlook Express is a perfectly acceptable client for Windows XP mail use.
John Gray

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stuck
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Re: what does this message suggest

Post by stuck »

I'm with John, if all you want is a simple POP3 client for XP then OE is perfectly adequate but I would say wouldn't I as I use OE on XP :grin:

Ken