Outlook 2010 setup

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Sundog
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Joined: 28 Jan 2010, 22:47
Location: Alien Country (Roswell NM)

Outlook 2010 setup

Post by Sundog »

I have set up Outlook 2010 on my home-office computer for the first time, with help from my ISP, CableOne. My intent is to use Outlook for emails to/from a new email account, something@something.com. I've sent a test message from Outlook to my Webmail account, else@else.com.

When I look at the Sent message in Outlook, the sender shows as from something@something.com. When I view the message via Webmail at else@else.com, the exact same message now shows the sender as different@different.com. What should I do to get the message as coming from something.com in both places?

Edited to add screenshots from Outlook and Webmail.
Edited to disguise the email addresses in body.
Edited to remove screenshots.
Last edited by Sundog on 04 May 2013, 13:09, edited 2 times in total.
Sundog

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HansV
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Posts: 78859
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Outlook 2010 setup

Post by HansV »

Select File, click Info, then click Account Settings | Account Settings...
Select your account and click Change...

Do you see ...@redinc.com there or ...@cableone.net?
If the former, I'd contact CableOne about it.
If the latter, change it to your @redinc.com address, then click Test Account Settings... to see if it still works.

BTW, I would remove the full e-mail addresses from your first post, to prevent spam robots from harvesting them. The two screenshots don't matter, the robots won't read those (but they do give your full e-mail addresses away to all humans reading your post).
Best wishes,
Hans

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Sundog
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Posts: 704
Joined: 28 Jan 2010, 22:47
Location: Alien Country (Roswell NM)

Re: Outlook 2010 setup

Post by Sundog »

Thanks for your editing tips.

Changed Outgoing Mail Server from @cableone.net to @redinc; incoming already had @redinc.

Tried many possible combinations of More Settings>Outgoing Server and Advanced tabs.

Finally succeeded with:

Outgoing Server>My outgoing server (SMTP) requires authentication=Unchecked, and

Advanced>Incoming server (POP3)=110,
Advanced>Use Defaults=Unchecked
Advanced>This server requires an encrypted connection (SSL)=Unchecked
Advanced>Outgoing server (SMTP)=587
Advanced>Use the following type of encrypted connection=None
Advanced>Server Timeouts=1 minute
Sundog