Audio Problems

[Don Wells]

    When I open Firefox using any desktop icon, the taskbar icon or either the "Open new tab" or "Open new window" selections from the Start menu, I am unable to get any sound through Firefox. However if I select "New private window" from the Start menu, the audio works properly.

ScreenHunter_474 Nov. 08 12.05.jpg

    I am currently running Firefox 33.0.3 but the loss of audio occurred prior to updating to this latest version. I don't know what version I upgraded from.
    Any insight into curing this anomaly will be greatly appreciated.

[stuck]

I'm guessing here but it sounds like you might have an incompatible add-on, which is not invoked in a private browsing session. If so the usual advice applies:

Disable all your add-ons then add them back one at a time until you find the culprit.

Ken

[Don Wells]

I'm guessing here but it sounds like you might have an incompatible add-on, which is not invoked in a private browsing session. If so the usual advice applies:

Disable all your add-ons then add them back one at a time until you find the culprit.

Ken

    I have set all plugins to "Never Activate" and all Add-ons to "Disabled". The problem remains.

[Rudi]

Try this advice: Unmute Firefox and Plugins

[Don Wells]

Try this advice: Unmute Firefox and Plugins

    Thanks Rudi; but that doesn't help me. The problem exists only in Firefox and only in the non private modes,
    The problem persists when all plug-ins and extensions are de-activated.
    There is no difference between the private and non private modes with respect to the plugins and extensions and their version or configuration.

[Don Wells]

It seems that my problem, though as stated above is limited to YouTube.

[Don Wells]

The Solution:
    History > Ckear Recent History > Everything

[Rudi]

Interesting,

In my searching I came across a piece of advice that mentioned to clear the internet cache of the app. I scanned over that one thinking that it had nothing to do with volume....

Glad you got your solution.