Excel Stops after clicking "Properties"

dickindeventer
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Excel Stops after clicking "Properties"

Post by dickindeventer »

Hello,

My Excel 2013 stops working after right-clicking on an active-X control on my sheet. This never happened in Excel 2007.
Any ideas?

Windows 10 64bit, Office 2013.

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Rudi
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Re: Excel Stops after clicking "Properties"

Post by Rudi »

Can you elaborate on "stops working"? Does it crash and restart or does it hang or does it do nothing?

There was a past problem with ActiveX controls which could be fixed by deleting *.exd files but this was a year or so ago with an update that broke the buttons.
Regards,
Rudi

If your absence does not affect them, your presence didn't matter.

dickindeventer
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Joined: 25 Dec 2015, 16:41

Re: Excel Stops after clicking "Properties"

Post by dickindeventer »

Excel has stopped to function. If there is a solution to your problem you will be notified. Clicking on the button closes Excel.

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Rudi
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Re: Excel Stops after clicking "Properties"

Post by Rudi »

Here is a link that provides fixes to the problem I mentioned earlier (regarding broken ActiveX controls).
Its maybe worth a try to see if any of the advice it mentions could help to resolve your issue.
If it does not, ensure that you install the latest updates or as a last resort try running Office Repair.

Maybe others here will provide additional support before you get to the point of repairing office, etc...
Regards,
Rudi

If your absence does not affect them, your presence didn't matter.

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Rudi
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Re: Excel Stops after clicking "Properties"

Post by Rudi »

I find that cleaning out the temp folder can also prevent unexpected errors in Office apps.
Something else you could try (whether it will work or not, I dunno) is the following:

Press [Win]+R shortcut on keyboard to open Run
Type: %temp%
Click OK
A window will open that contains all the files and folders of your Temp Directory
Select all the content (CTRL+A)
Delete all. (There are temp files...it is safe to do so!)
Regards,
Rudi

If your absence does not affect them, your presence didn't matter.

dickindeventer
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Re: Excel Stops after clicking "Properties"

Post by dickindeventer »

No effect. Went back to 2007 for troubleshooting purposes. Will start a new thread with the remaining "strange things that are happening around me"
I don't know how to mark a topic as solved.

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Rudi
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Re: Excel Stops after clicking "Properties"

Post by Rudi »

You don't need to mark topics are solved or closed here.
You can generally just post a note to say that your issue is resolved or provide a solution if you have come across one yourself.
Regards,
Rudi

If your absence does not affect them, your presence didn't matter.