Mac vs Windows Word TOC

[FrecklePaw]

Despite providing detailed instructions to a Mac user (who is using MS Word on their Mac) whenever I send them a document with a TOC in it, they are unable to update the page numbering using the usual: right click - update field > update entire table. (I am creating the documents on my Windows version of Word and then sending them on to them, but they are unable to edit the TOC.)
Any ideas why this might be?

[HansV]

Let them try the following:
- Click in the TOC.
- If they see 'Update Table...' above the TOC, click that.

S2346.png

- Otherwise, activate the References tab of the ribbon.
- Click 'Update Table' in the 'Table of Contents' group.

S2347.png

In both cases, they should see the dialog to choose 'Update page numbers on;y' and 'Update entire table'.

[FrecklePaw]

Thanks Hans, I'll ask them to try this and see if it works! I was perplexed and don't use a Mac so I couldn't say whether or not it was different.

[Charles Kenyon]

Tell them to click anywhere in the TOC and press the F9 key (Fn+F9 on many computers).