[Office 365] Recent docs list emptied!

[New Daddy]

This is another strange, inexplicable phenomenon.

The recent documents lists have been emptied across all of the Office 365 apps! Although this is not a fatal error, in and of itself, this is very frustrating and annoying. Can anyone tell me why this has happened and how I can fix it?

[HansV]

Do you run a "cleaner" utility such as CCleaner?

[New Daddy]

Do you run a "cleaner" utility such as CCleaner?

No..

[HansV]

Have you tried repairing your Office installation through the Programs and Features control panel?

[stuck]

Are the docs that have been cleared from the lists held on OneDrive?

Has the number of items on the list been set to zero (File|Options|Advanced then scroll down to the section headed 'Display')?

Ken

[ChrisGreaves]

The recent documents lists have been emptied across...

Hi New Daddy.
I shall be following this thread with interest.
A colleague running, I think, Win7 has alerted me to strange effects with the "Recent" folders.
This is on my "ToDo" list, but I have a vague idea that Win7 changes the name of folders and/or keys when "something" happens; might be that the user provides access to a hidden folder ...

I mention this like clutching at a straw, because one of my applications would suddenly "not see" recent file lists when it tried to collect them from the registry.

(signed) "A very Old Daddy of Toronto"

[New Daddy]

Are the docs that have been cleared from the lists held on OneDrive?

Some, but not all. I prefer to keep my working documents on Dropbox. I use OneDrive for company files.

Has the number of items on the list been set to zero (File|Options|Advanced then scroll down to the section headed 'Display')?

No.

[New Daddy]

Have you tried repairing your Office installation through the Programs and Features control panel?

That will be my last resort.

[HansV]

Repairing Office is painless - it doesn't take long, and it doesn't affect your documents.

[JoeP]

What OS are you running? IIRC, with a Windows 10 update there were reported issued of MRU lists being lost/deleted/cleared.

Joe