Format C Drive; Windows XP Recovery Not Working

jstevens
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Format C Drive; Windows XP Recovery Not Working

Post by jstevens »

I am having challenges with reinstalling XP from scratch. I am receiving a blue screen after all the install files are loaded to memory. The message basically indicates that the program was stopped to protect my drive. The technical information was: STOP with some set of numbers/alpha. Other then this, not much to go on.

I figure is should be able to format the drive but cannot do so. Some parts of XP work just fine while other; well let's just say not so good. One more thing, this is an OEM installation.

Does someone have an alternative solution.

Thanks,
John
Regards,
John

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StuartR
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Re: Format C Drive; Windows XP Recovery Not Working

Post by StuartR »

The numbers would be very helpful, especially the very first one.

It is possible that you need a specific driver for your boot disk. Do you have an OEM recovery disk that would enable you to restore the original factory configuration?
StuartR


jstevens
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Re: Format C Drive; Windows XP Recovery Not Working

Post by jstevens »

Nature of the message:

A problem has been detected and windows has been shut down to prevent damage to your computer.

Technical information:
*** STOP: 0x0000007B (0xF78E6640,0xC0000034,0x00000000,0x00000000)

The laptop did not come with an OEM recovery disk.

Regards,
John
Regards,
John

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viking33
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Re: Format C Drive; Windows XP Recovery Not Working

Post by viking33 »

jstevens wrote:Nature of the message:

A problem has been detected and windows has been shut down to prevent damage to your computer.

Technical information:
*** STOP: 0x0000007B (0xF78E6640,0xC0000034,0x00000000,0x00000000)

The laptop did not come with an OEM recovery disk.

Regards,
John
There is a Microsoft troubleshooting article for this error message at:
http://support.microsoft.com/kb/324103" onclick="window.open(this.href);return false;
BOB
:massachusetts: :usa:
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If I agreed with you we'd both be wrong.

jstevens
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Re: Format C Drive; Windows XP Recovery Not Working

Post by jstevens »

Bob,

Thanks for the link. It got me to thinking about the BIOS and that perhaps the hard drive was not being accessed correctly.

To make a long story short; ATA vs ASATA. Whoever setup the equipment made a hardware configuration error. Although everything has been working just fine for nearly six months.

Regards,
John
Regards,
John

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viking33
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Re: Format C Drive; Windows XP Recovery Not Working

Post by viking33 »

jstevens wrote:Bob,

Thanks for the link. It got me to thinking about the BIOS and that perhaps the hard drive was not being accessed correctly.

To make a long story short; ATA vs ASATA. Whoever setup the equipment made a hardware configuration error. Although everything has been working just fine for nearly six months.

Regards,
John
So you're back in working order now?
Good show :clapping:
BOB
:massachusetts: :usa:
______________________________________

If I agreed with you we'd both be wrong.

jstevens
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Location: Southern California

Re: Format C Drive; Windows XP Recovery Not Working

Post by jstevens »

Yes back in working order. Just lost a half day of productivity.

Regards,
John
Regards,
John