Programs and Features

jstevens
SilverLounger
Posts: 2328
Joined: 26 Jan 2010, 16:31
Location: Southern California

Programs and Features

Post by jstevens »

I have a laptop with Windows Vista Home Premium and when I try to see what programs are installed under Control Panel>Program and Features nothing happens i.e. the laptop just hangs.

Your suggestions are appreciated.
Regards,
John

User avatar
HansV
Administrator
Posts: 69396
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Programs and Features

Post by HansV »

See if the steps outlined by Mark L. Ferguson in "Programs and Features" dialog hangs up help to find a solution.
Regards,
Hans

jstevens
SilverLounger
Posts: 2328
Joined: 26 Jan 2010, 16:31
Location: Southern California

Re: Programs and Features

Post by jstevens »

Hans,

When I try to enter "RegEdit" I encounter an error message:
C:\Windows\System32\clb.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

I ran "RegEdit" as Admin and encountered the error message.

Malewarebytes Anti-Maleware did not come up with any virus. I am running Windows Defender now to see if there are challenges.



When it rains it pours....
Regards,
John

User avatar
HansV
Administrator
Posts: 69396
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Programs and Features

Post by HansV »

Try this:

Press Windows key+R to open the Run dialog. Enter the following:

sfc /scannow

and press Enter or click OK. This will search for corrupted Windows files and try to repair them.
Regards,
Hans

jstevens
SilverLounger
Posts: 2328
Joined: 26 Jan 2010, 16:31
Location: Southern California

Re: Programs and Features

Post by jstevens »

I reran Malewarebytes Anti-Maleware software again and this time it found a number of viruses.
Regards,
John

User avatar
HansV
Administrator
Posts: 69396
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Programs and Features

Post by HansV »

Let us know the result of removing the malware - thanks!
Regards,
Hans

jstevens
SilverLounger
Posts: 2328
Joined: 26 Jan 2010, 16:31
Location: Southern California

Re: Programs and Features

Post by jstevens »

Hans,

Trying "RegEdit" again produces the same error message.
Regards,
John

User avatar
HansV
Administrator
Posts: 69396
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Programs and Features

Post by HansV »

OK. Have you tried sfc /scannow in the Run dialog?
Regards,
Hans

jstevens
SilverLounger
Posts: 2328
Joined: 26 Jan 2010, 16:31
Location: Southern California

Re: Programs and Features

Post by jstevens »

Yes and the results were the same.
Regards,
John

User avatar
HansV
Administrator
Posts: 69396
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Programs and Features

Post by HansV »

I fear that your Windows installation is seriously messed up. You might try performing a System Restore to before the time the problems started. This won't affect your documents but it will remove programs that you installed since the restore point was made.

Or How to automatically repair Windows Vista using Startup Repair.
Regards,
Hans

User avatar
DaveA
SilverLounger
Posts: 2488
Joined: 24 Jan 2010, 15:26
Location: Olympia, WA

Re: Programs and Features

Post by DaveA »

jstevens wrote:Hans,

Trying "RegEdit" again produces the same error message.
RegEdit did not come with the "Home" version if I remember?
I am so far behind, I think I am First :evilgrin:
Genealogy....confusing the dead and annoying the living