Devices and Printers Dialog Window Empty

armsys
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Posts: 105
Joined: 19 Apr 2010, 10:25
Location: Hong Kong

Devices and Printers Dialog Window Empty

Post by armsys »

First of all, all printing functions are fine.
But the Devices and Printers Dialog window is empty! Why?
When entering "shell:::{26EE0668-A00A-44D7-9371-BEB064C98683}\0\::{2227A280-3AEA-1069-A2DE-08002B30309D}" in Run command, all printers show up! Why?
Please help. Thanks.

Sys Config:
Win 7 x64 Ult
Regards,
Armstrong

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HansV
Administrator
Posts: 78636
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Devices and Printers Dialog Window Empty

Post by HansV »

Try this:

Click the Start button in the lower left corner of the screen.
Type services in the search box.
Click Services in the list of search results (under Programs).
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Locate Bluetooth Support Service in the list of services.
Right-click it and select Properties from the context menu.
Make sure that the service is NOT set to Disabled. You can try setting it to Automatic.
Click OK.
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Best wishes,
Hans

armsys
2StarLounger
Posts: 105
Joined: 19 Apr 2010, 10:25
Location: Hong Kong

Re: Devices and Printers Dialog Window Empty

Post by armsys »

Hansv,
I have heard about this solution on other forums as well.
But it won't work in my case.
Thanks.
Regards,
Armstrong

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HansV
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Posts: 78636
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Devices and Printers Dialog Window Empty

Post by HansV »

Also make sure that the Print Spooler service (in the same dialog) has been started.

Another suggestion is to re-register an Internet Explorer DLL:

Click Start > All Programs > Accessories.
Right-click Command Prompt.
Select Run as administrator from the context menu.
You'll probably be asked whether you want to allow this - click Yes.
Type the following command, then press Enter:

regsvr32 "%ProgramFiles%\Internet Explorer\ieproxy.dl"

Hopefully, you'll see a message that it succeeded. Click OK.
Close the command prompt.
Best wishes,
Hans

armsys
2StarLounger
Posts: 105
Joined: 19 Apr 2010, 10:25
Location: Hong Kong

Re: Devices and Printers Dialog Window Empty

Post by armsys »

Maestro HansV,
You're my hero. Actually, you're my last resort after trying out almost all solutions found by Google. I almost gave up.
Yes, your regsvr32 "%ProgramFiles%\Internet Explorer\ieproxy.dll" does the magic.
Yes, all devices and printers suddenly pop up. It's awesome and amazing.
BTW, your solution will be more succinctly expressed:
1. Press Win+r
2. Type:

Code: Select all

cmd
and press Enter.
3. Type:

Code: Select all

regsvr32 "%ProgramFiles%\Internet Explorer\ieproxy.dll"
and press Enter

Happy Chinese Lunar New Year of the Snake. Kung Hei Fat Choi ("wish you enormous prosperity").
Regards,
Armstrong

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HansV
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Posts: 78636
Joined: 16 Jan 2010, 00:14
Status: Microsoft MVP
Location: Wageningen, The Netherlands

Re: Devices and Printers Dialog Window Empty

Post by HansV »

Thank you. Best wishes to you too!
Best wishes,
Hans